Job Details

We are hiring a Front of House Manager to run dining room execution, lead service under pressure, and protect the guest experience during real-volume restaurant operations. This is not a stand-around-and-supervise role. This role owns front-of-house flow in a high-volume Downtown Frankenmuth environment. The right candidate can lead a shift, control pacing, support the team, solve guest issues professionally, and keep standards from drifting when the restaurant gets busy. We are looking for a manager who wants to lead inside a structured, high-accountability environment with clear standards.

Required Qualifications 

• 2+ years of restaurant management, assistant management, or strong shift-lead experience in a full-service environment.
• Ability to lead a front-of-house team during busy service periods.
• Strong judgment, urgency, and communication skills are important.
• Ability to coach employees in real time while staying professional and composed.
• Ability to manage pacing, table flow, and guest recovery.
• Willingness to work nights, weekends, and holidays as business requires.
• Ability to stay on your feet for extended periods and move through an active restaurant environment.

Preferred Qualifications 

• Experience in a tourism-driven, high-volume, or fast-paced restaurant.
• Experience with POS systems, waitlist systems, scheduling tools, and checklist-based operations.
• Experience training or onboarding front-of-house staff.
• Experience with service recovery, performance coaching, and shift documentation.
• The ability and willingness to plan, organize, and run in-house events is a plus.