Job Details

Nature of Work

ESSENTIAL DUTIES & RESPONSIBILITIES 

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Plans, organizes, schedules, assigns and evaluates the work of subordinates; provides training and counseling as needed; conducts employee evaluations, handles complaints and grievances; takes disciplinary actions as needed
• Supervises crews engaged in the operation, maintenance and repair of water and sewer lines, manholes and related systems and customer metering; ensures proper response to wide array of service emergencies 
• Assures proper health, safety and environmental standards are followed during the course of the work; complies with all associated local, state and federal regulatory requirements; inspects work performed and oversees its proper completion
• Maintains effective relationships with contractors in relation to customer service, scheduling and following MDEQ law to ensure water quality
• Develops and implements safety programs. Assures proper health, safety and environmental standards are taught, applied and practiced. Ensures infrastructure maintenance activities comply with state and federal water quality guidelines and standards  
• Assures that adequate supplies, materials and equipment are available to personnel; requisitions, supplies, and materials as needed
• Coordinates internal and external departments
• Provides meter maintenance operations response dealing with a variety of customer issues
• Performs related work as required

Minimum Training and Experience