Account Executive (Corporate Apparel) - Taylor, MI
Taylor, Michigan
Job ID: 2604429
Overview
This is not just another "Sales Job." It's the start of your new Sales Career!
Perks
Medical Insurance
Dental & Vision
Uncapped Commission
5-Star Trip for 2 for top performers
401K
Tutition Reimbursment
Profit Sharing
Advancement Opportunities
Responsibilities
Job Summary:
The Account Executive is responsible for managing a book of medium-to-large volume Corporate Apparel Direct (CAD) accounts. Acting as the primary point of contact, the Account Executive oversees day-to-day account needs, facilitates smooth operations, and supports account retention and growth through ongoing relationship management, program support, and operational execution. This role focuses on delivering exceptional service, strengthening client relationships, and ensuring customer satisfaction across all touchpoints.
The Account Executive will also support customer contract renewals, website launch calls, assist the sales team, and ensure ongoing account service. This position reports directly to the Corporate Apparel Direct Account Executive Supervisor.
Job Detail:
Managing an assigned book of business, monitoring account performance, identifying service opportunities, and coordinating with internal departments to meet customer expectations and contractual obligations.
Handle all day-to-day account management tasks for assigned accounts including but not limited to:
o Managing the email inbox
o Daily phone communication
o Proactive communication to the account base
o Use reporting tools to help maintain the revenue stream
o Provide customer reporting
o Maintaining up to date customer records in CRM
o Launch calls when needed, to re-launch a site or help the sales team launch a site
o Writing up manual orders as needed while influencing customers to adopt an online order entry solution.
o Facilitating updates to customer e-commerce portals as needed
Assisting existing clients through identifying opportunities of greater value.
Work with CAD Account Customer Service Representatives to resolve large site level customer service issues/problems.
Customer visitation meetings as requested by customer and\or as directed by management.
Be observant of industry/customer trends pertaining to garment usage, fashion, and customer image attributes to position UniFirst as the on-going single source provider for their work apparel needs.
Other duties as assigned.
Qualifications
Requirements:
Experience
Uniform industry experience a plus
National or corporate account experience a plus
Minimum of 5 years' experience in a service environment
High proficiency in Microsoft Office, Outlook, Excel, etc.
Experience working with MS Dynamics or similar CRM preferred
Education:
Additional Requirements:
Ability to travel up to 10% of the time, including overnight stays.
Ability to work under pressure and with minimum supervision.
Proficiency in Microsoft Office Suite including Excel, Word, PPT, Outlook, etc.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you require an accommodation during any part of the application process due to a disability or medical condition, please contact us by email at [email protected] or through our EthicsFirst portal at UniFirst.ethicspoint.com. You may also call the EthicsFirst Hotline at(800) 213-8979 (tel:+800-347-7888) to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
Skills & Traits
What makes a successful Outside Sales Representative at UniFirst? Check out the traits we're looking for and see if you have what it takes.
Ethical 10
Resourceful 10
Persuasive 9
Competitive 10
Assertive 10
Optimistic
Confident
Self-Disciplined
Coachable
Hardworking
