Job Title: Field Service Technician
Job Description
This role focuses on installing, commissioning, maintaining, and troubleshooting conveyor equipment and systems at customer sites. You will perform preventive maintenance, diagnose and resolve mechanical and electrical issues, and ensure all work meets safety, quality, and project specifications. The position requires frequent travel to client facilities, extensive hands-on work with conveyors and related equipment, and close collaboration with internal teams to deliver reliable, high-performing systems.
Travel Information
Flights, hotels, and rental cars will be provided
Employees will receive $60/day (7 days) per diem
Employees will be traveling 90% of the time and going from client site to client site, 30-60 days at a time
Employees will receive $25/hr during travel hours
Hours/Schedule Information
Employees will work 6-7 days a week, but 7 days will be expected more often than not
Employees will work up to 12 hours a day for a minimum of 18 days per automation line
Primarily Day Shift hours
Responsibilities
Perform preventive maintenance on conveyor equipment and systems as part of the service team.
Install and commission conveyor equipment and systems, including mechanical and electrical components.
Ensure all installations comply with project specifications, safety regulations, and quality standards.
Troubleshoot and resolve technical issues related to the installation, operation, and maintenance of conveyor systems.
Diagnose electrical issues, including work on 480V systems, and perform necessary repairs safely.
Perform machine and conveyor installations, decommissioning, and upgrades as required.
Read and interpret technical drawings, blueprints, schematics, and specifications to complete installations and repairs.
Maintain accurate project documentation, service reports, and maintenance records.
Communicate project status, risks, and issues clearly to the project manager and internal teams.
Collaborate with engineering, sales, and customer service teams to ensure successful project delivery and customer satisfaction.
Use multi hand and power tools associated with conveyor installation and maintenance.
Operate ladders, forklifts, and scissor lifts safely and in compliance with OSHA standards.
Follow all site-specific Environmental Health & Safety (EH&S) requirements at customer facilities, with a strong focus on safe work practices.
Draft routine reports and correspondence related to service activities and project progress.
Perform other duties as assigned by the supervisor to support team and project needs.
Essential Skills
Previous experience traveling for work in the past
High school diploma or equivalent required.
Technical degree in a related field preferred.
At least 3+ years of experience in mechanical and electrical installation, preferably in the conveyor industry.
Hands-on experience working with conveyor systems, including installation, maintenance, and troubleshooting.
Strong electrical knowledge, including experience with 480V systems.
Mechanical and millwright experience with heavy mechanical equipment.
Proficiency in PLC troubleshooting for conveyor and automation systems.
Experience as a maintenance technician performing machine and conveyor installation and preventive maintenance.
Ability to read and interpret technical drawings, blueprints, schematics, proposals, and engineering documents.
Knowledge of conveyor system design, installation, and maintenance practices.
Ability to use and safely operate basic hand and power tools associated with conveyor installation.
Experience with hydraulics and heavy mechanical systems.
Strong problem-solving and analytical skills for diagnosing and resolving technical issues.
Ability to work independently and as part of a team in a field service environment.
Excellent communication and interpersonal skills to interact effectively with internal and external customers.
Ability to draft routine reports and correspondence in clear written English.
Fluency in reading and writing English.
Proficiency with Microsoft Office products.
Ability to use mobile devices such as smartphones, tablets, or laptops for technical and reporting tasks.
Physical ability to stand, walk, reach with hands and arms, and lift and carry items of at least 50 lbs.
Ability to climb ladders and operate a forklift and scissor lift safely in accordance with OSHA standards.
Ability to work safely around moving mechanical parts and materials with Safety Data Sheets (SDS).
Additional Skills & Qualifications
Technical degree or formal training in electrical, mechanical, or industrial technology.
Experience specifically in the conveyor or material handling industry.
Understanding of Spanish in addition to English.
Prior experience working in large distribution or e-commerce facilities.
Familiarity with safety training and best practices in industrial environments.
Comfort working with heavy mechanical equipment and complex conveyance systems.
Demonstrated commitment to safety and adherence to EH&S and OSHA standards.
Strong customer service mindset and responsiveness to customer needs.
Ability to adapt to changing project requirements and work schedules.
Interest in continuous learning and professional development in mechanical, electrical, and automation technologies.
Why Work Here?
This opportunity offers strong earning potential through a competitive hourly rate combined with substantial overtime, often 30-40 hours per week, leading to significantly increased pay.
The company has a long history as a family-owned business and emphasizes investing in and caring for its employees through holiday cookouts, team lunches, and a supportive, people-focused culture.
Employees enjoy a long-term career path with the goal of converting to direct employment, comprehensive medical and vision insurance that starts on the first day when direct, and a 401(k) plan with company match up to 3.5% when contributing 6%, available after 60 days.
Additional financial rewards include a profit-sharing bonus typically ranging from 3-6% based on company performance, attendance-based bonuses after 60 and 120 days, and tuition reimbursement to support ongoing education and skill development.
The combination of strong benefits, a family-oriented culture, and meaningful profit-sharing creates an environment where employees can grow, feel valued, and share in the company's success.
Work Environment
The role is based primarily in large distribution and e-commerce facilities, including sites with extensive conveyor and material handling systems.
While performing job duties, you will regularly work around moving mechanical parts and active production equipment.
Safety is a top priority, and you must follow all Environmental Health & Safety (EH&S) requirements established by each customer facility, as well as OSHA standards.
The work is highly hands-on and field-based, requiring frequent use of ladders, forklifts, and scissor lifts, along with multi hand and power tools associated with conveyor installation and maintenance.
Job Type & Location
This is a Contract to Hire position based out of Detroit, MI.
Pay and Benefits
The pay range for this position is $30.00 - $35.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for t
