About Falcon Fundraising, Inc.
Work from home position for Michigan residents only. We are Falcon Fundraising, Inc. We raise money over the phone for non-profit organizations. We specialize in raising money for non-profit organizations, such as Public TV and Radio stations, as well as art museums across the country. Clients include Prairie Public Broadcasting, St. Louis Public Radio and Atlanta Public Broadcasting. As a Fundraising Agent, you are responsible for calling our clients' potential donors and convincing them to contribute money over the phone, while maintaining good public relations. It's a tough job that requires an individual to be able to handle a lot of rejection and still be positive and professional. We take the time to make sure you have the skills and resources available to achieve success.
Eligibility Requirements
The following are the minimum requirements to be eligible for employment.
1. You must live in the state of Michigan.
2. You must be at least 18 years of age.
3. You must have call center experience.
4. For Full Time - you must be available Monday-Friday 9:30 am-6:30 pm and commit to fulfilling 80 hours per two week pay period.
5. For Part Time - you must work at least 20 hours per week from Monday through Friday, 9:30 am to 3:00 pm or 9:30 am to 6:30 pm. You choose which days you work.
6. You must have a reliable, high-speed internet connection.
7. You must have a private workspace that is professional, quiet, and free of distractions and background noise. You cannot have anyone in your workspace while logged in and you cannot have a cell phone in the room while logged in. We strongly recommend a comfortable desk and chair, as you will be sitting and working each day. To protect the security of donor data, work areas and company-provided computers are routinely monitored during working hours.
8. For the interview process, you must have access to a desktop or laptop computer and a camera and microphone (if your desktop or laptop does not have one), with which you can participate in video conference calls. Upon hire, we will issue company-owned computer equipment which will be used for the remainder of your employment. You cannot use a tablet or mobile device.
Shifts & Hour Requirements
Full Time Agent Schedule (80 hours per payroll)
- Monday through Friday 9:30 am to 6:30 pm
- Two half hour unpaid breaks each shift
Part Time Agent Schedule (40 hours per payroll minimum)
- Monday through Friday 9:30 am to 3:00 pm or 9:30 am to 6:30 pm
- Half hour unpaid break for the 9:30 am to 3:00 pm shift
- Two half hour unpaid breaks for the 9:30 am to 6:30 pm shift
- You choose which days you want to work
- Must work at least 20 hours per week from the shifts we have available
Compensation
$14 per hour starting base pay with rapid pay increases available the first year.
90 Days $14.25/hour
180 Days $14.50/hour
365 Days $15.00/hour
Annually (after first year) Reviewed Annually
In addition to your hourly base wage, you can also earn three different performance bonuses when you work at least 40 hours per payroll.
The three bonuses are:
1. Quantity Bonus: $1.00/hour when you work 50 hours in the payroll or $2.00/hour when you work 80 hours in the payroll.
2. Error-Free Pledge Entry Bonus: Earn an additional $0.50/hour when you have no reported pledge entry errors.
3. Quality Standards Bonus: Earn an additional $2.00 - $6.00/hour when you achieve quality standards.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 20 – 40 per week
