The Administrative Assistant/ Front Desk Receptionist provides administrative support and clerical assistance to Kennedy’s Care Enterprise Inc management, staff, and visitors. A skilled and responsible administrative position requiring attention to detail and communication skills working in a small office environment.
Education
- High School Diploma or equivalent education required
- 3 years of administrative assistant experience
- Knowledge of appropriate software including Microsoft Word, Excel, Outlook, Microsoft PowerPoint, and Adobe Acrobat
- Valid Driver’s License and current automobile insurance
Requirements
- Ability to work accurately and efficiently
- Ability to work well under pressure
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Knowledge of Michigan Department of Health and Human Service, Detroit Wayne Integrated Health Network
- Must be able to follow instructions
Responsibilities
Front Desk Receptionist
- Great and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and waiting area
- Answer, screen, and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Ensure reception area is tidy and presentable, with all necessary stationery and materials (e.g. pens, forms, and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, stamp and sort mail distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via reception desk (monitor logbook, issue visitor badges if applicable)
- Maintain inventory of office supplies, determining inventory level, anticipating needed supplies, and placing order with appropriate department
- Update calendars and schedule meetings
- Maintain gas voucher logbook
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
Administrative Assistant
- Provide administrative support to the Provider, Office staff and Management Team as needed
- Send out appropriate forms and correspondence
- Maintain confidential files
- Supports team by performing tasks related to organization and strong communication
- Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques
- Screen phone calls, drafting letters and other documentation on behalf of Provider
- Arrange travel and accommodations
