About the Role
Iroquois Industries is seeking a motivated and experienced Infrastructure Engineer to join our Information Technology team in Warren, Michigan. This position is responsible for supporting and maintaining the company's IT infrastructure, including servers, virtualization platforms, Microsoft 365 services, networking, backups, and security-related systems across multiple automotive manufacturing locations.
The ideal candidate is a self-starter who can independently troubleshoot complex issues, manage infrastructure projects from start to finish, and deliver reliable solutions in a fast-paced manufacturing environment.
Primary Responsibilities
- Administer and maintain Windows Server environments, including Windows Server 2016 through 2025.
- Manage Active Directory, Group Policy, DNS, DHCP, and Microsoft Entra ID fundamentals.
- Support Microsoft 365 services, including Exchange Online administration.
- Configure, maintain, and troubleshoot VMware vSphere and vCenter environments.
- Support enterprise networking infrastructure, including switches, firewalls, VPN connectivity, and WAN communications.
- Install, configure, and support HPE and Dell server hardware.
- Monitor system performance, availability, backups, and capacity planning.
- Manage user accounts, permissions, and authentication services.
- Troubleshoot infrastructure-related incidents through resolution.
- Participate in infrastructure projects, upgrades, migrations, and deployments.
- Create and maintain technical documentation, procedures, and system diagrams.
- Coordinate with vendors and third-party support providers when necessary.
- Participate in an on-call rotation as required.
Required Qualifications
Experience
- 5 to 7 years of experience supporting enterprise IT infrastructure.
- Experience troubleshooting and administering Windows-based environments.
- Ability to independently diagnose, troubleshoot, and resolve technical issues.
- Demonstrated ability to manage projects and follow issues through completion.
Technical Skills
- Active Directory administration.
- Microsoft Entra ID fundamentals.
- Exchange Online administration.
- LDAP and Windows domain services administration.
- Group Policy administration.
- DNS, DHCP, static IP assignment, and IP Address Management (IPAM).
- Windows 10 and Windows 11 administration.
- Windows Server 2016, 2019, 2022, and newer versions.
- VMware vSphere and vCenter administration.
- HPE and Dell server deployment and configuration.
- Understanding LAN and WAN technologies.
- Knowledge of VPN technologies, including client VPN, site-to-site VPN, and mesh VPN architectures.
- Cisco Meraki administration.
- Strong verbal and written communication skills.
- Ability to follow logical, step-by-step problem-solving procedures and document the steps taken.
Education
- Bachelor's degree in information technology, Computer Science, or a related field preferred.
- An equivalent combination of education, professional certifications, and relevant work experience will be considered.
Preferred Qualifications
- Understanding the OSI networking model.
- Layer 2 and Layer 3 network troubleshooting experience.
- Cisco Meraki SD-WAN and VPN environment experience.
- Veeam Backup & Replication experience.
- SQL Server administration, database creation, and database maintenance experience.
- Public DNS configuration and public domain management, including certificate enrollment and configuration.
- OT/IoT network setup, configuration, connectivity, or device integration experience.
- Freshservice ITSM or similar platform experience.
- Microsoft Azure administration experience.
- PowerShell scripting and automation experience.
- Experience supporting manufacturing environments.
Desired Characteristics
- Strong problem solver who takes ownership of issues.
- Organized and detail oriented.
- Capable of working independently with minimal supervision.
- Comfortable supporting users, infrastructure, and projects simultaneously.
- Customer service focused with a professional demeanor.
- Committed to documentation, standardization, and continuous improvement.
