Client Relations Specialist | Bristol, IN (Main)
Regular Employee | Salary Exempt | $65,000.00 - 85,000.00
What you'll do:
As the Client Relations Specialist for Utilimaster (A Shyft
Brand) based at our facility in Bristol, IN, you will enjoy supporting our
outside sales staff by quoting and managing orders while building and
maintaining strong relationships with customers. You will focus on providing
outstanding service by ensuring accurate specifications, monitoring orders from
placement to completion, and effectively communicating with customers and the
Production team.
You will play a critical role in identifying sales
opportunities, responding to customer inquiries, and contributing to the
overall success of the team by achieving sales goals. Additionally, you will
have the opportunity to work independently and as part of a team, ensuring that
all customer interactions are handled with efficiency and professionalism.
Job Responsibilities:
Provide tailored solutions to customers
Address customer inquiries and identify sales opportunities
Prepare and submit accurate quotes and sales orders
Ensure appropriate specifications and options based on the
truck chassis
Monitor current sales orders from placement to completion
Partner with Production and maintain clear communication with
customers
Engage with customers through inbound/outbound calls and
email
Upsell products and services by understanding customer needs
and offering recommendations
Stay updated on product and service offerings and competing
solutions to provide knowledgeable support
Answer potential customers' questions, provide additional
information as requested, and ensure satisfaction throughout the sales process
Partner with Sales to close business and achieve individual
and departmental sales goals
Continually look for ways to improve efficiency and daily
operations
What you need to be successful:
Qualifications:
High School Diploma or GED
Associate's or Bachelor's degree in
business, marketing, or related field (Preferred)
1+ years of proven sales or
customer service experience
Expertise in closing sales deals,
preferred
Highly career-motivated
Detail-oriented and a reputation
for having great follow up skills
Enthusiasm about closing new deals,
meeting or exceeding goals, growing the business
A history of developing and growing
relationships
Proficiency in Microsoft 365 and
CRM tools such as Dynamics 365
Excellent verbal and written
communication skills
Exceptional customer service and
organizational skills
Why Aebi Schmidt Group?
Our people are our greatest asset, and your success is our success! That's why we provide comprehensive benefits that support your health, financial security, and work-life balance-so you can thrive both personally and professionally.
Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan
Financial Security: 401(k) with match, Disability, Life Insurance
Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care
At Aebi Schmidt Group, we don't just offer benefits-we invest in your well-being. Join us and experience the difference!
Who we are:
The Aebi Schmidt Group is a
global leader in intelligent solutions for customers who care for clean and
safe infrastructure and cultivate challenging grounds.
At Aebi Schmidt USA, we are
proud to offer a wide range of high-quality products designed specifically for
your unique needs. Our global product brands bring you an exceptional variety
of equipment for both summer and winter maintenance, airport operations, and
agricultural technology. From sweepers and trailers to spreaders and snowplows,
we have the equipment you need to tackle any challenge. Our dedicated workforce
is committed to helping you achieve economic, safe, and efficient solutions
that improve your performance and overcome any obstacle.
Our mission at Aebi Schmidt
Group is to go beyond individual projects and strive for total solutions. We
believe in providing you with comprehensive and integrated systems that enable
efficient and effective operations. Whether you're behind the wheel of a
snowplow truck in winter, cleaning the streets in summer, keeping airport
runways clear, or hauling rental equipment on a trailer, we have a custom
solution to help you overcome any challenge that the environment might throw at
you.
Equal Employment Opportunity (EEO)
Aebi Schmidt Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law.
If you have a disability and would like to request an accommodation in order to apply, please email us at [email protected].
Aebi Schmidt Group is an E-Verify Employer
Aebi Schmidt Group uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.
The Shyft Group, Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, Veteran status or disability.
