Overview
Seeking a Temporary CCA Breakpoint Coordinator to support Customer Care and Aftersales (CCA) activities related to service parts availability, timing, and breakpoint execution. In this role, you will help analyze part-level data, coordinate cross-functional follow-up, and support decisions that improve service part availability for customers and dealers. This is a strong fit for someone with supply chain or parts planning experience who is comfortable working with detailed information, identifying risks, and driving actions to completion. The ideal candidate understands how parts availability, supplier timing, and retail service needs connect within the automotive environment.
Responsibilities:
Support the development, validation, and maintenance of breakpoints for service parts and related supply chain activities
Analyze parts data, inventory positions, demand signals, supplier timing, and implementation dates to identify risks and recommend actions
Review open issues affecting part availability and help coordinate follow-up across supply chain, purchasing, engineering, operations, and related teams
Track action items, recovery timing, and key decisions to help ensure timely execution
Communicate updates clearly to internal stakeholders, including issue summaries, timing changes, and recommended next steps
Maintain accurate records, reports, and supporting documentation
Escalate supply, timing, or execution risks when customer impact or service disruption is possible
Help improve processes, reporting, and follow-up routines related to breakpoint management
Experience Required:
Associate or Bachelor's degree in supply chain, business, logistics, operations, automotive technology, or a related field, or equivalent relevant experience
1 to 3 years of experience in supply chain, parts planning, inventory analysis, purchasing support, aftersales, dealership operations, or a related business function
Experience working with detailed data, reports, spreadsheets, or operational tracking tools
Experience coordinating follow-up across multiple stakeholders or business functions
Ability to interpret timing, status, and risk information and translate it into clear actions
Experience Preferred:
? - Experience in automotive service parts, aftersales, dealership fixed operations, or parts planning
Understanding of the automotive retail or service environment and how parts availability impacts the customer and dealer experience
Experience supporting parts changes, breakpoints, supersession activity, or related implementation work
Experience working with supplier timing, recovery plans, or material availability issues
Familiarity with Customer Care and Aftersales (CCA) or a similar aftermarket/service parts organization
Job Type & Location
This is a Contract position based out of Warren, MI.
Pay and Benefits
The pay range for this position is $30.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Warren,MI.
Application Deadline
This position is anticipated to close on Aug 20, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
