Job Details

• Lead, mentor, and develop store managers to drive operational excellence and continuous improvement across all locations.
• Monitor and ensure compliance with operational policies, safety standards, and company procedures.
• Analyzes and interprets the markets profit and loss statements and inventory reports to identify and implement strategies to improve operation performance; keeping management apprised of issues, progress, and results.
• Partners with sales leadership to identify and deploy strategies and tools to improve store efficiency and service levels to achieve and exceed district financial objectives and quotas.
• Evaluates business results of the market and stores to ensure the delivery of strategic objectives on budget timelines. Produces accurate and timely financial reports and projections for the market.
• Analyze operational metrics and implement strategies to improve efficiency, reduce costs, and drive profitability.
• Collaborate with cross-functional teams to align operational initiatives with the business objectives.
• Works cross functionally with Sales market director to deliver key sales initiatives
• Oversee inventory management processes to minimize shrinkage and optimize stock levels.
• Conduct regular store visits to assess operations, ensure adherence to store standards, train and coach teams and provide actional feedback to leadership teams.
• Champion employee engagement initiatives to build a positive work environment and drive retention.
• Stay informed about market trends, competitor strategies, and industry advancements to maintain a competitive edge.

• Bachelor's degree in Business Administration, Operations Management, or related field.
• Data Driven: Proven ability to analyze data, develop strategies, and deliver results in a fast-paced environment.
• Operational Excellence: Ensures consistent execution of operational standards to maximize store performance and efficiency.
• Talent Leadership Development: Cultivates a high-performing workforce through coaching, development, and effective team leadership.
• Customer Experience Focus: Champions initiatives that enhance the in-store customer experience and drives satisfaction.
• Financial & Business Acumen: Manages budgets and operational metrics to achieve profitability and sustain growth.
• Proficiency in operational tools, inventory management systems, and reporting software.

• 7+ years of progressive leadership experience in retail store operations with multi-unit management experience

• Embodies the following values: serve, perform, influence, respect, innovate, team.
• Effectively communicates by motivating and inspiring others through clear and proactive communication.
• Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
• Makes balanced decisions and thinks strategically by being a forward thinker.
• Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.

• Work conducted in office, retail stores, and customer site environments.
• Frequent periods standing/walking in unairconditioned facilities and retail stores.
• Exposed to vibrations and dust, with noise level at moderate to low decibels.
• Must be able to lift twenty-five pounds at times.
• Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Regularly required to use hands and fingers, and handle or feel objects.
• Other physical tasks required include pushing, reaching, climbing, and stooping.
• Local and air travel up to 50% - 75% of time to perform duties.

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