We are seeking a compassionate and dedicated Part-Time Care Services Assistant to join our team, providing essential support to our case managers/nursing staff. This position will work M-F 9am-1pm answering phones, relaying messages, reaching out to clients, data entry, and other office duties as assigned.
Nature and
Scope of Job: Position requires a variety of data entry tasks related to clients, staff,
volunteers, and programs. Daily functions will utilize word processing,
spreadsheets and database functions. Position requires detail work, great
organizational abilities and excellent communication skills.
Essential Job Functions:
Home Care
1. Maintains client file system:
a. Creates file for new clients and sends out forms as appropriate.
b. Updates files, filing inactive or deceased clients in the appropriate filing system.
2. Enters and updates information in the agency’s computer system.
a. Enters and updates information on all clients to include assessments, reassessments,
demographics and other information, as directed.
3. Assists with scheduling Home Care Aides in clients’ homes.
a. Assists with maintaining scheduling calendars for home care aides, making sure all
appointments are confirmed.
b. Tracks cancellations of services with dates and reasons and faxes the ‘Non-services’
forms to third party organizations.
4. Supplies and maintains forms for Home Care Department.
a. Prepares Home Care assessment packets for case managers.
b. Orders or copies all forms needed for the Home Care Department.
5. Performs routine typing and photocopying as assigned for the Home Care department
6. Assists with special projects and coordinates delegated aspects of special projects.
7. Assist with support groups; scheduling guest speakers, researching support group topics, lead
support groups as needed.
8. Assists with Project Fresh, as needed.
9. Attends relevant community meetings, seminars and trainings upon the discretion of the Care
Service Team Leader.
10. Follows the agency’s safety and health procedures to ensure safe working practices on the job
and in the client’s homes.
11. Performs other duties as assigned.
Minimum Qualification:
Education: High school diploma, GED or equivalent work experience is required with courses
in word processing, spreadsheets and data entry functions. Associate degree or
college courses preferred.
Experience: Two years plus of progressively more responsible experience in human services is
preferred. Experience in home health care services or gerontology preferred.
Other: May require a car and current driver’s license.
Certifications: Must maintain current CPR, First Aid and AED certification (provided)
Special Qualifications:
1. Ability to relate well with others in an office setting and with the general public.
2. Maturity; tolerance; patience; compassion.
3. Ability to work as part of a team with minimal supervision.
4. Sense of respect for clients and the ability to maintain confidentiality of client situations.
5. Ability to perform basic computer functions such as word processing, database and
spreadsheets.
6. Ability to operate routine office equipment.
7. Ability to maintain calmness, patience and good sense of perspective under sometimes very
difficult circumstances.
8. Ability to communicate both orally and in writing.
9. Ability to organize work and complete assigned tasks.
10. Pleasant voice, tactful and courteous.
11. Ability to exercise good judgment.
12. Ability to accept responsibility.
13. Excellent organizational skills.
The qualifications listed above are intended to represent the minimum skills and experience levels
associated with performing the duties and responsibilities contained in this job description. The
qualifications should not be viewed as expressing absolute employment or promotional
standards, but as general guidelines that should be considered along job related selection or
promotional criteria.
Physical Requirements This job requires the ability to perform the essential functions contained
in this description. These include, but are not limited to, the following requirements. Reasonable
accommodations will be made for otherwise qualified applicants unable to fulfill one or more of
these requirements:
Ability to sit for prolonged periods while entering data to the computer.
Ability to access office files.
Ability to enter and access information to the computer.
Ability to lift and carry files, notebooks, and materials weighing up to 10 pounds.
Working Conditions:
Works in office conditions.
