Why Join Us?
Our mission is to provide leadership in promoting environmental and personal health through health promotion, disease detection, disease prevention, education, and regulation.
• Meaningful, mission-driven work
• Collaborative and supportive team environment
• Comprehensive benefits package including MERS retirement with match, health insurance, and paid days off
Make a Difference in Public Health
District Health Department No. 2 is seeking a motivated and compassionate Secretary – Community Health Worker (CHW) to join our Public Health team. This position combines essential clerical support with direct community engagement to improve health outcomes. As a key member of a multidisciplinary public health team, you will help address social determinants of health, reduce barriers to care, and promote overall well-being through outreach and education.
Key Responsibilities
• Greet visitors, answer phones, schedule appointments, and respond to inquiries
• Prepare, format, proofread, and manage documents and correspondence
• Maintain organized filing systems (electronic and paper)
• Maintain records, files, and electronic data systems (EMR, Microsoft Office, Outlook)
• Screen, assess, and refer individuals to address social determinants of health
• Connect clients and families to community services and resources
• Conduct home visits and participate in community outreach events
• Manage a caseload and maintain accurate documentation
• Provide client support in a respectful, culturally competent, and non-judgmental manner
• Maintain strict confidentiality in compliance with HIPAA
What We're Looking For
Minimum Qualifications:
• High school diploma or equivalent required
• Strong communication and customer service skills
• Proficiency with Microsoft Office and general computer systems
• Reliable transportation; and valid Michigan driver's license and proof of insurance (if driving for work)
Preferred:
• Associate degree preferred
• One (1) year of clerical experience preferred (medical/clinic setting a plus)
• Experience working with diverse populations and ability to provide culturally sensitive services
Work Environment & Physical Requirements
This position primarily works in clinic and office settings, with travel to community locations. Responsibilities may include:
• Standing, bending, and moving throughout clinic or home environments
• Occasional lifting up to 25 pounds
• Exposure to bloodborne pathogens (Category A) with full OSHA-compliant protections in place
• Participation in emergency response activities as needed