JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
You'll serve as the primary liaison between our client and all contracted site service providers. This critical role combines strategic oversight with hands-on management to ensure exceptional service delivery across all facility operations. You'll manage third-party vendors, ensure compliance with contracts and safety protocols, and drive operational excellence through continuous performance monitoring and improvement. Your work directly impacts the quality, safety, and efficiency of our client's facility operations, making you an essential partner in delivering JLL's commitment to world-class facility management.
What your day-to-day will look like:
Manage, coach, and review performance of contracted facilities service providers to consistently deliver excellent service levels across all site operations
Develop scopes of work, solicit and evaluate bids, and make award recommendations for facilities projects and site services functions
Oversee outsourced site services including cafe operations, pest control, custodial services, uniform vendors, landscaping/snow removal, life safety systems, and other critical site services
Ensure contract compliance through regular supplier audits and inspections, process purchase orders and invoicing, and maintain strict cost control measures
Coordinate comprehensive vendor administration including on-boarding, contract management, sourcing quotations, tracking insurance certificates, and ensuring appropriate site permissions and safe work permit processes
Document performance metrics and deliverables in site CMMS or other data collection systems, and respond promptly to audit requests from sponsors or Authority Having Jurisdiction (AHJ) entities
Maintain training records for contractors and JLL colleagues, and support special projects, site emergencies, or other needs outside regular business hours as required
Required Qualifications:
3 years of experience managing multiple third-party vendors and service contracts in a facilities management environment
Proven ability to develop scopes of work, evaluate bids, and manage procurement processes
Drivers license
Strong knowledge of contract compliance, purchase order systems, invoicing processes, and budget management
Experience with CMMS (Computerized Maintenance Management Systems) or similar facility management software platforms
Understanding of safety protocols, safe work permit processes, and regulatory compliance requirements (OSHA, AHJ standards)
Excellent vendor relationship management skills with ability to hold contractors accountable for performance standards
Strong organizational skills with ability to manage documentation, audits, inspections, and reporting requirements
Preferred Qualifications:
Bachelor's degree in Facilities Management, Business Administration, or related field
Professional certifications such as FMP (Facility Management Professional), CFM (Certified Facility Manager), or equivalent credentials
Experience in corporate, pharmaceutical, or mission-critical facility environments
Knowledge of life safety systems, building codes, and environmental compliance standards
Proficiency with Microsoft Office Suite and experience with multiple CMMS platforms
Background in supplier performance metrics, KPI development, and continuous improvement initiatives
Location:Mattawan, MI
Work Shift:M-F, 7am-3:30pm
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location:
On-site -Mattawan, MI
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these... For full info follow application link.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
