Hybrid
Order Enry Specialist
Job details
Posted
21 July 2026
Location
Portage, MI
Reference
1011840
Job description
Role: Sales Support Representative / Customer Service Representative (Skilled) - Contract
Location: Hybrid - Portage, MI area (Onsite Mon-Wed, Remote Thu-Fri)
Training: First 6 weeks fully onsite
Schedule: 8:00-4:30 or 9:00-5:30 ET (flexibility needed)
Duration: ~12 months (extension possible)
What you'll do
Process and support customer orders with strong accuracy/urgency
Partner with sales reps and internal teams to resolve order/pricing/delivery/account issues
Coordinate with Operations, Contracts, Finance, Logistics, Technical Support, etc.
Maintain clean documentation and system records; follow policies/procedures
Provide proactive updates and follow-through until resolution
Suggest process improvements to enhance customer experience
Must-haves
High attention to detail + accuracy
Strong written + verbal communication (sales partnership style)
Organization/time management in a fast-paced environment
Adaptable, learning mindset, team-oriented
2+ years in customer service / sales support / order management / operations (preferred)
Nice-to-haves
Experience working directly with sales reps
Systems: SAP / Salesforce / JD Edwards (JDE), strong MS Office
High-volume transactional environment experience
Proactive problem-solving
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Digital Intelligence Systems, LLC. is an Equal Opportunity Employer/Affirmative Action employer. It is our policy to provide equal opportunity to all applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status.
