GRATIOT-ISABELLA REGIONAL EDUCATION SERVICE DISTRICT
Job Description
TITLE OF POSITION: Program Manager – Youth (Bay and Saginaw Counties)
Compensation: Per Contract
MINIMUM QUALIFICATIONS:
- Bachelor’s Degree with preferred emphasis in Human Services
- Minimum of three years of experience working in Michigan Works! Programs
- Able to work with diverse populations
- Proven record of excellent customer service
- Able to handle difficult customers and complaints
- Able to project a positive public image
- Demonstrate good communication and organizational skills
- Proficiency in public speaking
- Experience with Office/TEAMS, Edmentum, ZOOM, DocuSign, Internet, Email
- Team player
PREFERRED QUALIFICATIONS:
DIRECTLY RESPONSIBLE TO: Programs Director and Youth Senior Program Manager
DUTIES AND RESPONSIBILITIES:
- Knowledge of State and Local Policies in regards to the youth programs listed above and other grants as made available.
- Meetings: Report to all meetings as assigned including: Contractor Coordinator Meetings, Goal4It. Leadership Meetings, Staff Meetings, Building Meetings, Youth Program Meetings, Local Meetings as assigned.
- Assists Senior Program Maanager is overseeing youth operations in all five counties (Bay, Gratiot, Isabella, Midland, Saginaw).
- Spend 3 days per week at the Saginaw Michigan Works office and 2 days per week at the Bay City office.
- Assist Senior Program Manager with monitoring youth program performance and ensuring compliance.
- Assist Senior Program Manager and Program Director with staff supervision.
- Assist with hiring/discipline of Youth Career Coaches as required.
- Supervise and monitor GIRESD Michigan Works youth staff on a daily basis to ensure duties are performed in a timely, professional and efficient manner.
- Assist Senior Program Manager with being the point of contact for WIOA Youth Programs and staff/programmatic questions.
- Assist Senior Program Manager with monitoring & compliance – monitor 10% of files per person/per program or a minimum of 10 per person/per program every GLBMW program year.
- Administer findings to staff person, Senior Program Manager and Program Director and assign corrective action if needed.
- Assist Senior Program Manager with all external monitoring – retrieve files and work with external monitor as required. Monitor a minimum of 1 orientation per office and 1 EWS workshop each GLBMW program year.
- Reporting: Report caseloads, enrollment and exits by career coach and by program to Program Director on a monthly basis.
- Success Stories: collect and edit staff youth success stories, a minimum of one per program per quarter.
- Success stories are due to Program Director by April 10th, July 10th, October 10th, January 10th.
- Time Allocations/Mileage: Collect and review time allocations and mileage for staff.
- Fill in for Youth Senior Program Manager if needed.
- Work cooperatively with GLBMW Administration and provide information as requested in a timely manner.
- Assist Senior Program Manager with processing expenditures: review and approve all youth staff/participant expenditures.
- Process paperwork to the business office.
- Assist Senior Program Manager with training new staff.
- GOAL4It: Ensure Goal4It is being used by all staff when case managing participants.
- Assist Senior Program Manager with facilitating bi-weekly Goal4It individual meetings with each GIRESD Michigan Works youth staff person in each office.
- JMG – Assist Senior Program Manager with overseeing JMG program requirements including data entry, meetings and other requirements.
- Other duties as assigned.
GRATIOT-ISABELLA REGIONAL EDUCATION SERVICE DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER
