Position Title: Public Safety Dispatcher Location: Big Rapids (Main Campus) Department: 57000 - Public Safety
Advertised Salary: $19.66 - $24.63. Hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement Benefits: Comprehensive benefits package (Health Care, vacation, etc.) Please see the following link for a list of benefits offered with this position. Clerical Tech Association (CTA)
FLSA: Non-Exempt Temporary/Continuing: Continuing Part-Time/Full-Time: Full-Time Union Group: Clerical-Technical Association (MEA-NEA) Term of Position: 12 Month At Will/Just Cause: Just Cause Summary of Position: Under the direction of the Director of Public Safety, this position is responsible for the Public Safety communication system, monitors campus-wide security cameras, maintains after-hours access control, and performs a variety of police records support functions, some of which require special certification. These positions will have a 4-day work week and a 10-hour workday, with a shift differential of $.30 per hour, as defined in the CTA/MEA contract. The work hours for these positions are from 3:00 pm – 2:00 am, with a one-hour unpaid lunch period. The work schedules for these positions are as follows: Dispatcher 1/Week 1 – Sunday, Wednesday, Thursday, and Friday. Week 2 – Monday, Tuesday, Wednesday, and Saturday. Dispatcher 2/Week 1 – Monday, Tuesday, Friday, and Saturday. Week 2 – Sunday, Wednesday, Thursday, and Friday. Position Type: Staff Required Education: High School Diploma or GED equivalent. Required Work Experience: Office experience. Required Licenses and Certifications: LEIN certified or achieve such certification within 60 days of hire. Physical Demands: Office Environment Moving Reaching Sitting Twisting Repetitive movement Additional Education/Experiences to be Considered: Associate’s degree One year of police dispatcher experience. Formal training in law enforcement and/or dispatching related discipline. Essential Duties/Responsibilities: • Answer incoming calls and direct communications to the proper destination and/or assign the appropriate response service, such as dispatching police officers to non-emergency complaints, referral of emergency police, fire, and EMS requests to Central Dispatch. • Coordinate police response and services to University students, faculty, and staff as needed. • Monitor and coordinate response to intrusion, hold-up, and fire alarm systems. • Type, keyboard, input, record, and file records according to established procedures. • Responsible for monitoring the campus-wide security camera system. • Maintain after-hours access control for University buildings. • Upon authorization to do so, will initiate and notify constituents via the emergency mass communication system in various emergencies. • Review forms and other documents to assure proper completion. • Retrieve and input data utilizing a computer and printer. • Certified LEIN operator. • Process abandoned vehicle reports. • Process traffic citations. • Assist General Counsel with FOIA requests. • Conduct background checks for other agencies. • Process requests for police reports. • Maintain confidentiality as required by law and department procedures. • Prepare/coordinate department/University mail/document deliveries. • Responsible for tracking and appropriately dispatching the Public Safety Officers. • Response/coordination of DPS communication in emergencies/mass casualties/disasters. • Maintains the department’s records system, as directed. • Report directly to the Director of Public Safety. • Carries out responsibilities in accordance with university policies and applicable laws. • Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically. • Support, promote, and develop university student enrollment and retention initiatives. • Any other duties assigned within the position classification area. Margina
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