Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As a performance improvement professional, you'll be focused on helping them grow and turn their strategy into reality. You'll work with high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a better working world.
The opportunity
Your role as an Oracle MDM Functional Senior will focus on supporting the delivery of client engagements by translating business requirements into functional solutions within Oracle Utilities Customer to Meter (C2M) or Customer Cloud Service (CCS). You'll work directly with client stakeholders and EY project teams to support design, configuration, testing, issue resolution and knowledge transfer. You'll contribute to high-quality delivery while helping coach junior team members and supporting an inclusive, high-performing team environment.
Your key responsibilities
The Oracle MDM Functional Senior will support the design, configuration and delivery of practical Oracle Utilities MDM solutions that meet client business requirements.
Work with client stakeholders to identify, document and validate business needs and functional requirements for Oracle Utilities MDM solutions
Support project objectives and priorities by aligning functional workstreams with client business direction and delivery timelines
Participate in and help facilitate discovery, requirements-gathering, design and analysis sessions
Designs and configures application software
Analyzes user and software requirements, procedures, and problems to automate or improve existing systems and reviews computer system capabilities, workflow, and scheduling limitations and defines solution parameters and specifications
Support design workshops and contribute to functional design decisions under the direction of project leadership
Help manage functional scope, risks and issues by escalating concerns and supporting mitigation activities
Conducts business process analysis to ensure that all business areas of impact are identified and resolved for a successful roll out
Provides management of, and facilitation for, one or more of the following key focus areas: Functional, Interfaces, Business Process Change Management
Support Planning and Confirm & Design activities, including:
Scheduling of required workshops
Preparation of the workshop agenda
Facilitates workshop sessions
Documents daily workshop activities and outputs
Assesses business requirements and development of overall product solutions
Manages issues and/or action items
Updates status of required deliverables
Development and Review of Functional Designs for RICE (Reports, Interfaces, Conversions, Enhancements) objects
Within a functional workstream role:
Identifies and documents any gaps that will require custom algorithms and plug-ins
Configures the base system
Assist with initial testing of base configurations and RICE objects
Triage and resolution of defects during testing
Within an interface workstream role:
Authors the Interface strategy documentation
Helps set the direction of overall Interface architecture
Manages the integration development and testing process
Triage and resolution of defects during testing
Within a data conversion workstream role:
Authors the conversion strategy documentation
With the customer, co-authors the data mapping plan
Helps set the direction of overall conversion program architecture
Defines and helps manage data exception/validation reporting
Triage and resolution of defects during testing
Execution of mock conversions
Provides knowledge transfer to the client Project Core team
Supports the Customer team with, but not limited to: application configuration; data conversion; development; interfaces; modifications; testing; training; deployment and post deployment support
Ensures project documentation in their area of responsibility is up to date
Work with EY and client project leads to reassess assumptions, update task estimates and communicate progress against deliverables
Helps to identify risks and issues and assists in the mitigation process
Skills and attributes for success
You'll need strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels.
Challenge and inspire both co-workers and clients to think about challenging situations in new and transformative ways.
By drawing on your knowledge and experience, you'll provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs and contribute to thought leadership. You'll actively contribute to improving operational efficiency on projects and internal initiatives.
In line with our commitment to quality, you'll help drive workstreams to completion and determine that deliverables are accurate, timely and aligned with client expectations. You'll anticipate and identify risks, escalate issues as appropriate, and support engagement leadership in maintaining project momentum.
As an influential member of the team, you'll help create a positive learning culture by coaching junior team members, sharing knowledge and contributing to team development.
To qualify for the role you must have
Bachelor's degree
In depth understanding of the Meter Data Management functions
At least 3 years of experience supporting Oracle Utilities implementations, with relevant experience in Oracle MDM, C2M or CCS preferred
Experience with Oracle Utilities Application Framework
Working knowledge of Oracle Utilities product implementation activities, including requirements, configuration, testing and defect resolution
Proven ability to work effectively and collaboratively with customers, across different departments and levels within the company
Experience supporting business process change, Oracle Utilities software delivery and client communications
Proficient knowledge of information technology and business consulting practice
Strong business analysis, process facilitation, technical writing, problem-solving, presentation and communication skills
Handle multiple assignments within a fast-paced environment with potential conflicting schedules.
Positive, "can do" attitude and ability to work in a team environment
Willingness to travel up to 75%, valid driver's license
Ideally you'll also have
We're interested in professionals who are passionate about utility transformation, Oracle Utilities solutions and helping clients improve the value of their data. If you enjoy solving complex business problems, collaborating with client teams and contributing to high-quality delivery, this role is for you.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
- We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $67,000 to $136,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $80,300 to $155,300. Individual salaries within those ranges are determined through a wide variety of factors incl
