GENERAL JOB SUMMARY:
The Quality Management System (QMS) Manager is responsible for the day-to-day administration, maintenance, deployment, and continual improvement of the Technical Directions Inc. (TDI) Quality Management System. Reporting to the Quality Manager, this role ensures the QMS remains current, controlled, effective, measurable, and audit-ready in accordance with AS9100D, ISO 9001, applicable aerospace and defense requirements, customer and contractual obligations, and corporate governance.
The QMS Manager converts quality-system requirements into disciplined operating practices across Engineering, Configuration Management, Program Management, Operations, Test, Supply Chain, and Quality. Primary areas of responsibility include document and record control, internal audit administration, corrective-action workflow governance, management-review preparation, process metrics and objectives, risk and opportunity records, training records, and QMS software administration.
The QMS Manager works closely with the Quality, Supplier Quality, Configuration Management, Operations, Engineering, Supply Chain, PMO and other functional leaders. The position concentrates on quality-system administration, compliance, audit readiness, process effectiveness, and timely completion of quality-system actions.
ESSENTIAL JOB FUNCTIONS:
QMS Administration and Compliance Governance
Administers the TDI Quality Management System in alignment with AS9100D, ISO 9001, corporate requirements, customer-specific requirements, and applicable contractual and regulatory obligations.
Maintains the QMS structure, process architecture, procedure hierarchy, compliance matrix, process responsibility model, and documented interaction of core business processes.
Monitors changes to applicable standards, customer clauses, corporate requirements, and regulatory obligations; coordinates gap assessments and implementation plans with the Quality Manager and affected process owners.
Ensures required QMS processes are defined, deployed, measured, reviewed, and supported by objective evidence.
Provides QMS interpretation and coaching to process owners while escalating unresolved compliance risks, systemic breakdowns, or repeated nonconformance to the Quality Manager.
Document and Record Control
Administers controlled-document workflows for policies, procedures, process maps, work instructions, forms, templates, quality plans, and externally controlled documents.
Coordinates document drafting, review, approval, release, revision, periodic review, obsolescence, archival, and employee notification in accordance with established authority and approval requirements.
Ensures current revisions are available at the point of use and prevents unintended use of obsolete, draft, or unapproved documents.
Maintains quality-record requirements, retention periods, indexing, accessibility, protection, disposition, and audit evidence across electronic and physical systems.
Partners with Configuration Management to maintain clear boundaries between QMS document control and product-definition/configuration control, including drawings, specifications, BOMs, ECR/ECO/ECN records, and effectivity.
Internal Audit Program and External Audit Readiness
Develops and maintains a risk-based internal audit schedule covering QMS processes, applicable AS9100D clauses, customer requirements, and prior areas of concern.
Plans, coordinates, performs, and documents internal process audits, system audits, min audits, and follow-up verification activities using qualified auditors.
Maintains auditor competency records, audit checklists, schedules, evidence, findings, reports, and closure records.
Ensures auditor independence and avoids assigning personnel to audit their own work or areas of direct responsibility.
Coordinates audit preparation, objective evidence, schedules, meeting support, and action tracking for registrar, customer, corporate, DCMA, or other authorized external audits.
Supports the Quality Manager as the primary external-audit representative and coordinates documentation and timely closure of commitments, findings, and follow-up actions.
Corrective Action, Nonconformance System, and Root-Cause Governance
Administers the NCR, CAR, CAPA, and related quality-event workflows, including assignment, containment status, due dates, aging, approvals, effectiveness verification, and closure documentation.
Maintains clear workflow criteria for problem description, containment, root cause, corrective action, implementation evidence, verification, and effectiveness review.
Facilitates structured root-cause and corrective-action activity using methods such as 5 Whys, Fishbone, 8D, A3, DMAIC, or equivalent tools when system-level coordination is required.
Reviews corrective-action packages for completeness and system compliance; returns incomplete records and escalates overdue or ineffective actions to process owners and the Quality Manager.
Analyzes repeat findings, recurrence, aging, and systemic trends to identify weak controls, ineffective actions, or opportunities for preventive improvement.
Coordinates with MRB, Engineering, authorized Quality personnel, and the Quality Manager when corrective-action activity involves technical product disposition, acceptance, or release decisions.
Management Review, Objectives, Metrics, and Risk Management
Coordinates the management-review calendar, agenda, required inputs, data package, attendance, minutes, decisions, and action tracking in accordance with AS9100D... For full info follow application link.
Kratos is an Equal Opportunity Affirmative Action Employer EOE/Minorities/Females/Vet/Disabled.
All qualified job seekers are encouraged to apply. Kratos is committed to America's veterans by providing opportunities for them to continue contributing after service to our nation. We also work to provide reasonable accommodations to individuals with disabilities.
