Job Details

• Creates and/or edits content for procedures and related technical publications related to work methods.
• Works collaboratively with customers to determine/assess technical specifications, requirements, and timeline for materials to be developed; confers with customer as needed throughout duration of project.
• Gathers accurate and complete data/information for content through direct observation of work processes, interviews with staff involved in the processes, and researching and studying materials including manufacturer’s instructions.
• Organizes and presents materials according to organizational standards for structure, style, format, order, clarity, etc. using professional judgment for overall design and enhancements such as illustrations, charts, pictures, etc.
• Participates in process improvement initiatives for document management, control and processing within division/work area.
• Follows organizational document control requirements.
• Assists in the achievement of department goals and objectives in support of the vision and mission of Versiti.
• Works in collaboration with department management and subject matter experts.
• Assists with event management system activities, as required.
• Meets job obligations in a timely and cost-effective manner.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures

Education

• High School Diploma required
• equivalent required
• Bachelor's Degree preferred
• Specialization in technical communication / professional writing preferred

Experience

• 1-3 years experience as a technical writer/documentation specialist or job responsibilities that included creating/revising technical documents preferred
• Experience using Information Mapping or similar tools/methodology that direct how to organize content for an intended audience required
• Experience working in a cGMP (pharmaceutical, medical device, or biologic) or a Diagnostic Testing environment preferred

Knowledge, Skills and Abilities

• Excellent written and verbal communication skills required
• Proven ability to work with others in an effective manner required
• Demonstrated technical writing, language, and composition skills; ability to learn, understand, and analyze technical and business processes and translate into clear and concise written format required
• Document design skills that demonstrate the ability to be creative yet maintain set standards required
• Proven ability to work both independently as wells as collaboratively required
• Professional judgment, problem solving and decision making skills required
• Excellent organizational skills with the ability to handle and prioritize multiple tasks at one time. required
• Ability to adapt to work flow interruptions and sudden changes in routine work habits required