Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.
This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.
Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday and may be assigned to any Consumers Energy Service Center located throughout Michigan's lower Peninsula. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).
General Summary of Job Responsibilities
The Senior Tariff Analyst plays a key role in overseeing the Company's gas and electric tariffs. This position supports the development and modification of tariff language for regulatory proceedings with the Michigan Public Service Commission. The Senior Tariff Analyst is responsible for configuration within the Company's billing system, including accounting requirements, configuration requirements, bill messaging, bill print, and overall billing accuracy.
The incumbent collaborates with business partners, Legal, and enterprise-wide leadership to ensure compliance with all rates, tariffs, and regulatory requirements. This role also supports the configuration of standard and complex billing requirements while ensuring accurate billing and consistent tariff application.
Essential Duties and Responsibilities
Research complex billing issues, including customer complaints and discrepancies
Monitor Public Utility Commissions for changes in regulatory policies and procedures
Participate in assigned project teams and collaborate to identify potential issues or conflicts with SAP configuration
Lead regulatory proceedings, including:
Reviewing tariff proposals for potential billing system impacts
Providing production invoices for audit requests
Supporting the Rate Administration team with Staff and Intervenor Testimony review, PFD summaries, and final order summaries
Review complex production and/or audit simulation invoices following transport to production impacting rate configuration
Perform complex account setup, including the creation of standard work instructions to ensure consistency
Perform other duties as assigned or as necessary
Knowledge/Skills/Abilities
Demonstrated broad knowledge of regulatory laws and organizational structure, with specific expertise in the energy and utility industry
Ability to influence and build strong relationships across the organization
Strong verbal and written communication skills with the ability to engage all levels of the organization
Ability to effectively manage multiple priorities, tasks, and assignments
Ability to analyze and interpret complex information, conduct research, and manage highly confidential and time-sensitive matters
Strong technical writing skills
Billing configuration knowledge, including billing schemas, rates, price keys, operands, rate types, and rate determinants
Education/Experience
Bachelor's degree in English, Business Administration, Political Science, Finance, Legal Studies, or a related field, with four (4) or more years of experience in Rates, Billing, Customer Service, or Auditing, along with a strong utility operations background. Experience in report creation, learning new technology, change management, and data analysis.
[OR]Associate's degree in English, Business Administration, Political Science, Finance, Legal Studies, or a related field, with six (6) or more years of experience in Rates, Billing, Customer Service, or Auditing, along with a strong utility operations background. Experience in report creation, learning new technology, change management, and data analysis.
[OR]High School Diploma with eight (8) or more years of experience in Rates, Billing, Customer Service, or Auditing, along with a strong utility operations background. Experience in report creation, learning new technology, change management, and data analysis.
Why should you join our team?
At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer:
Competitive compensation packages
Medical, Dental and Vision
401k with company match
Paid parental leave
Up to 13 paid Holidays
Paid time off
Educational Assistance Program
Diversity, Equity & Inclusion:
We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and... For full info follow application link.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.
