VENTEON | Harvard Resource Solutions are seeking Appointment Setters for our client in Waterford on a temporary basis.
Duration: 3-4 weeks +
Potential to convert to direct hire for the right candidate ( Based upon performance and attendance.)
Pay: $20.00 per hour Full time ( 40 hours )
We are seeking motivated and customer-focused Appointment Setters. In this role, you will make 50–70 outbound calls per day during a 7-hour working day (8-hour shift) to follow up on company-provided leads. Your primary responsibility will be to speak with prospective customers, gather basic information, and schedule appointments for our Outside Sales Representatives using our appointment scheduling system.
Key Responsibilities:
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Make 50–70 outbound calls daily to prospective customers.
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Follow up on company-provided warm/hot leads in a professional and friendly manner.
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No cold calling. Prospects have called in requesting the information.
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Gather customer information and qualify interest.
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Schedule appointments for Outside Sales Representatives.
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Accurately enter customer information and appointment details into the company's scheduling system.
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Maintain a positive customer experience while meeting daily call and appointment goals.
Requirements:
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High school diploma or equivalent.
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Previous experience in customer service, call center, appointment setting, inside sales, or telemarketing preferred.
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Excellent verbal communication and interpersonal skills.
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Comfortable making 50–70 outbound calls per day and working toward daily performance goals.
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Strong customer service skills with a professional and friendly phone demeanor.
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Ability to gather information accurately and schedule appointments efficiently.
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Basic computer skills with the ability to navigate multiple systems and enter data accurately.
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Strong organizational skills and attention to detail.
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Self-motivated with the ability to work independently and manage time effectively.
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Reliable attendance and a positive, team-oriented attitude.
