Job Description
The Director of Quality leads the quality strategy and execution for all Trijicon business locations. This role requires a strong leader who has the ability to develop internal staff to drive the quality strategy with the proven ability to enhance/improve quality systems to meet the highest standards of precision, reliability, in compliance with industry and regulatory requirements. The Director of Quality builds and maintains the quality management framework, while driving continuous improvement with suppliers and internal staff. This position requires a leader that can partner closely with supply chain, manufacturing, engineering and the sales/customer service teams to deliver consistent, high-quality products and outstanding customer service.
Job Requirements:
- Create and maintain company quality scorecard reporting to include daily, weekly, monthly production quality, launch, warranty for all business locations.
- Identify opportunities for improvement, set aggressive quality metrics and quality performance objectives that drive and enhance quality in the company.
- Ensures the development of quality staff tied to performance and succession planning while fostering a culture of excellence and continuous improvement.
- Identifies and mitigate risks and drives corrective action plans to address quality issues.
- Oversee the analysis and review of supplier performance including reviews of customer complaints, and internal process issues.
- Ensures that supplier quality performance, supplier processes and company evaluations support current and future product quality standards.
- Ensure that Quality Management Systems (QMS) support new product launches, and continuous improvement of current quality systems to support company strategy and growth.
- Ensure that robust internal and external ISO audits are in compliance and drive the success of the quality programs at Trijicon.
- Evaluate manufacturing processes and products to identify risks and drive improvements.
- Identify tools and systems to enhance quality efforts including but limited to quality tools and fixtures i.e. robust measurement tools, gauges, and gauging procedures.
- Lead the quality efforts with Product and Manufacturing Engineering teams to including but not limited to drawing reviews, defining Geometric Dimensioning and Tolerancing (GD&T) requirements for proper measurement and gauging techniques.
- Ensure the design of comprehensive quality training systems and instructions for Trijicon products and services.
- Oversee budget development, resource allocation, and project management for quality initiatives.
Education:
- Bachelor of Science in Quality Assurance or Quality Systems & Improvement and/or 10+ years of applicable quality experience.
Job Requirements:
- Strong ethics, integrity and leadership qualities that inspire trust and confidence
- Proven track record of mentoring, motivating and developing a capable team
- Demonstrated ability to establish efficient and effective departmental operating processes and procedures
- Strong interpersonal skills, with the ability to communicate and manage well at all levels of the company
- Strong motivation and demonstrated ability for process and quality improvements
- Excellent presentation and communication skills.
- Ability to prioritize and respond effectively to meet deadlines.
- Excellent detail, organizational, and problem-solving skills.
- Aptitude for quantitative analysis, strategic thinking and tactical execution.
- Proven ability to develop and maintain strong customer relationships.
- Experience establishing effective programs that result in increased production efficiency.
- Strong knowledge in leading and developing Quality Management systems, and ISO 9001
- Working knowledge of Six Sigma, and Lean methodologies
- Excellent analytical capabilities with the ability to interpret complex quality data and metrics.
- Highly organized and detail-oriented, with a focus on offering proactive solutions.
- Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.
- Ability to travel as needed to support quality initiatives
Reasoning Ability:
Ability to apply common sense understanding, follow detailed and uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee is required to frequently stand, walk, reach, and use hand to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to walk, reach with hands and arms, stoop, kneel, twist crouch, or crawl, and communicate with co-workers.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 15 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Trijicon is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment through fair hiring practices. We employ, train, compensate, promote, and provide other conditions of employment without regard to a person's race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or other status protected by applicable state and Federal laws. For notice and applicant rights please follow this link www.eeoc.gov.
