I. Overview
We are seeking a detail-oriented, organized, and tech-savvy Administrative Marketplace & Auction Platform Support Specialist to manage product listings, online marketplace platforms, auction platforms, and related administrative operations. The ideal candidate should have strong computer skills, experience managing products across platforms such as Amazon, eBay, specialized selling platforms, live-selling platforms, and auction platforms, and the ability to maintain accurate product information, pricing, inventory updates, and transaction records.
* This role is an on-site role.
** Pre-employment requirement: A background check.
II. Scope of Services Required
1. Administrative & Clerical Support
- Perform general administrative duties including data entry, filing, documentation, reporting, and record management
- Maintain organized digital files, product records, platform documentation, and transaction records
- Handle emails, scheduling, internal coordination, follow-ups, and assigned office tasks
- Support management with daily operational tasks and urgent assignments as needed
2. Product Listing & Catalog Management
- Create, update, and maintain product listings across multiple online platforms
- Upload product descriptions, images, pricing, SKU/UPC details, quantities, categories, and product specifications
- Review listings for accuracy, missing information, duplicate entries, and outdated product details
- Coordinate with warehouse, sales, and management teams to confirm product availability and listing accuracy
3. Marketplace Platform Management
- Manage product postings on Amazon, eBay, and other specialized marketplace platforms
- Monitor active listings, pricing, product visibility, platform performance, and customer inquiries
- Assist with marketplace account updates, listing optimization, and platform compliance requirements
- Track sold items, pending orders, returns, messages, marketplace notifications, and required updates
4. Auction Platform Operations
- Assist with managing auction listings across relevant auction platforms and live-selling platforms
- Prepare auction product details, photos, lot descriptions, starting prices, reserve prices, and closing timelines
- Monitor auction activity, bids, deadlines, customer questions, and post-auction follow-ups
- Coordinate winning auction details with internal teams for invoicing, payment, pickup, delivery, or shipping support
- Maintain accurate auction records including listing history, bid activity, final sale price, customer information, and transaction status
5. Inventory & Order Coordination
- Coordinate with warehouse and inventory teams to confirm product quantities before posting or relisting
- Update product availability across all platforms to reduce listing errors and overselling
- Track product movement from listing to sale, auction close, payment, pickup, delivery, or shipment
- Assist in preparing internal reports related to active listings, sold products, pending items, and completed transactions
6. Reporting & Platform Documentation
- Prepare weekly reports on marketplace activity, auction activity, product listings, sales status, and pending tasks
- Maintain organized records for products, listings, invoices, customer inquiries, and platform transactions
- Identify platform issues, listing problems, pricing discrepancies, or missing product information and report them to management
- Support continuous improvement of listing processes, product workflows, and online platform organization
III. Key Responsibilities
? Manage and maintain product listings across Amazon, eBay, specialized platforms, and auction platforms
? Ensure product descriptions, pricing, images, SKUs, quantities, and listing details are accurate and updated
? Monitor marketplace and auction platform activity, deadlines, bids, orders, messages, and customer inquiries
? Coordinate with warehouse, sales, and management teams to keep product availability and transaction records accurate
? Assist with post-sale and post-auction coordination, including invoicing, payment follow-up, shipping, pickup, and delivery support
? Maintain organized administrative systems, digital records, reports, and platform documentation
? Support product visibility, listing quality, and operational efficiency across all selling platforms
IV. Required Skills & Qualifications
? High-school diploma or GED required
? Strong computer skills and proficiency in Microsoft Office, especially Excel, Word, and Outlook
? Experience using online marketplaces such as Amazon, eBay, or similar selling platforms
? Familiarity with auction platforms, live-selling platforms, or online bidding systems
? Ability to create and manage product listings with accuracy and attention to detail
? Strong organizational, communication, and multitasking skills
? Ability to manage deadlines, platform notifications, product updates, and multiple tasks at the same time
? Basic understanding of inventory coordination, product descriptions, pricing, and online sales workflows
? High level of accuracy, confidentiality, and professionalism
V. Preferred Qualifications
? Previous experience in administrative support, e-commerce operations, marketplace management, or online sales support
? Experience with Amazon Seller Central, eBay Seller Hub, Whatnot, or similar platforms
? Experience managing auction listings, product lots, bid activity, and post-auction coordination
? Familiarity with product photography, listing optimization, keywords, categories, and pricing strategies
? Experience working with warehouse, inventory, wholesale, liquidation, or closeout products
? Ability to improve listing processes, organize platform workflows, and support sales growth across multiple channels
