Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country.
Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!
As a Senior Database Reliability Engineer, you will ensure the availability, reliability, performance, and security of enterprise database systems supporting Credit Acceptance applications.
This role focuses on reducing operational toil through automation, enabling secure, scalable database platforms, and empowering engineering teams through self-service capabilities and DevOps integration.
You will partner with application, infrastructure, and data teams to build and operate modern database platforms, support data replication and migration initiatives, and drive continuous improvements in reliability and efficiency.
Outcome and Activities
This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member
Platform Engineering & Automation
Design and implement automated database provisioning and configuration management
Develop Infrastructure as Code (IaC) solutions (e.g., Terraform, Ansible)
Build self-service database capabilities and platform APIs
Implement event-driven automation and auto-remediation workflows
Establish policy-driven guardrails for database configuration, access, and compliance
Integrate database services into CI/CD pipelines and release workflows
Reliability, Availability & Resilience
Define and manage Service Level Indicators (SLIs) and Service Level Objectives (SLOs)
Design and maintain high availability (HA) and disaster recovery (DR) architectures
Perform failover testing and resilience validation
Lead incident response, root cause analysis (RCA), and post-incident reviews
Drive improvements in MTTD and MTTR
Performance & Scalability Engineering
Monitor and optimize database performance, query efficiency, and throughput
Identify and resolve application-database performance bottlenecks
Design for scalability and workload isolation (replicas, partitioning, sharding)
Conduct capacity planning and forecasting
Optimize cost-performance efficiency in cloud environments
Observability & Monitoring
Implement monitoring, logging, and alerting frameworks
Define and track database golden signals (latency, errors, throughput, saturation)
Build dashboards for health, performance, and capacity trends
Integrate telemetry into central observability platforms
Develop proactive alerting and anomaly detection
Data Replication & Migration
Design and manage replication strategies (logical, physical, CDC)
Implement and operate AWS DMS or equivalent tools
Enable near real-time data movement across systems
Troubleshoot replication lag and data consistency issues
Support large-scale database migrations (e.g., Oracle PostgreSQL/Aurora)
Security & Access Control
Implement least privilege, role-based access controls
Enable Just-In-Time (JIT) access using PAM solutions (e.g., CyberArk)
Enforce secure access patterns and eliminate direct production DB access
Manage credentials using centralized secrets management
Ensure adherence to audit, compliance, and governance requirements
Support encryption standards (in transit and at rest)
Database & Data Access Engineering
Support data modeling, indexing, partitioning, and schema optimization
Demonstrate familiarity with modern database access technologies:
ORM frameworks (Hibernate, JPA, SQLAlchemy)
JDBC and connection management best practices
GraphQL and API-driven data access patterns
Design and promote Data Access Layer (DAL) architectures
Optimize data access patterns to improve performance and scalability
Developer Enablement & DevOps Integration
Manage database schema lifecycle using version-controlled tools (Liquibase/Flyway)
Enable automated deployments and zero-downtime database changes
Implement testing strategies for database changes
Partner with engineering teams to improve database usage patterns
Provide guidance on best practices, ORM usage, and performance tuning
Promote shift-left adoption of database design and reliability practices
Cloud Database Operations
Manage and support cloud database platforms, including:
AWS RDS / Aurora (PostgreSQL preferred)
DynamoDB
Oracle
SQL Server
MongoDB
MySQL
Other Responsibilities
Participate in a 24/7 on-call rotation
Competencies: The following items detail how you will be successful in this... For full info follow application link.
Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
