Inside the RoleLeads and manages plant-level quality systems, processes, and teams to ensure compliance with ISO 9001 and 14000, and customer-specific requirements. Drives continuous improvement in product quality, manufacturing processes, supplier performance, and customer satisfaction through data-driven decision-making, root cause analysis, and cross-functional collaboration. Ensures alignment of quality strategy with operational objectives, including reduction of defects, warranty claims, and cost of poor quality (COPQ).
Posting Information
We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.
We Take Care of Our Team
Position offers a starting salary range of$95,000 - $121,000 USD
Pay offered dependent on knowledge, skills, andexperience
Benefits include annual bonus program; 401kcompany contribution with company match up to6% as well as non-elective company contribution of3 - 7% depending on age;starting at 4 weeks paidvacation; 15calendar holidays;8 weekspaidparental leave; employee assistance program;comprehensive healthcare plans and wellnessprograms; onsite fitness (at some locations); tuitionassistance and volunteer paid time off; short-termand long-term disability plans.
Inside the role
Lead and maintain compliance with ISO 9001 and 14000, and customer-specific requirements
Supervise and develop quality engineers, inspectors, and technicians
Decision maker for daily production activities guided by policies and procedures
Coordinates resources and set daily priorities to meet business objectives
Manage internal and external audits
Oversee manufacturing quality processes including SPC, inspection strategies, and quality gates
Drive root cause analysis using 8D, A3, and DMAIC methodologies
Reduce Cost of Poor Quality (COPQ) and improve First Pass Yield (FPY)
Interface with customers on quality concerns and corrective actions
Analyze warranty and field failure data to drive improvements
Collaborate with cross-functional teams to resolve quality issues
Drive continuous improvement and Lean/Six Sigma initiatives
Lead cross-functional teams to resolve complex quality issues
Allocate resources and set priorities aligned with production goals
Develop team capabilities through coaching and performance management
Promote a culture of quality and continuous improvement
Knowledge You Should Bring
Bachelor's degree in Engineering, Quality, Manufacturing, or related field required
5-7 years of progressive manufacturing quality experience
2 years of Team Lead, Project Leadership or Supervisory experience
Strong knowledge of ISO 9001 and 14001
Experience in manufacturing quality within automotive or heavy-duty industries
Proficiency in root cause analysis methodologies (8D, A3, 5 Whys)
Experience with PFMEA, Control Plans, PPAP, SPC, and MSA
Ability to analyze and interpret quality data
Excellent communication and customer-facing skills
Exceptional Candidates Might Have
Experience with fuel systems or precision machined components
Strong leadership experience in a shop floor environment
Six Sigma Green Belt or Black Belt certification
Experience with Power BI, Minitab, or similar tools
Knowledge of warranty systems and field failure analysis
Experience with OEM customer requirements and APQP processes
#LI-LL1 #LI-onsite
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s)-Kentwood, MI US. Relocation assistance for this position is available when the selected candidate meets eligibility criteria.
Schedule Type:Onsite
At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.
That is what we are working toward - for all who keep the world moving.
Additional Information
This position is not open for Visa sponsorship or to existing Visa holders
Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
Final candidate must successfully complete a criminal background check
Final candidate may be required to successfully complete a pre-employment drug screen
Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
EEO - Disabled/Veterans
Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment... For full info follow application link.
Daimler Truck North America is committed to employing a diverse workforce and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.
