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Job Summary: Under general supervision, the Data Entry Clerk uses intermediate skills obtained through experience and training to enter client data into proprietary database software. Follows established procedures to perform routine tasks and receives general guidance and direction to perform a variety of non-routine tasks with limited decision-making responsibility.
Gather data from case workers
Locate correct client files within database software
Enter client data into database software
Ask clarifying questions related to unclear notes or any other concerns
Appropriately handle the filing or disposal of handwritten notes per department and organization quality assurance standards
Maintain agency confidentiality and clients- privacy
May oversee data collection and management for an assigned function area
May train and guide staff on data entry and case records best practices to ensure effective data management
Assesses data for quality and clean data accordingly
Develop and build process to capture data integrity issue
May track referral and enrollments status of client-s documents outcomes of the referral and enrollment and provide support appropriate documents barrier to enrollments if any
Collaborate with quality assurance and evaluate staff to measure and report on program impact
Present data outcome to management as requested
Appropriately store files for long term storage
Calculate hours for work performance review (WPR)
Review files for accuracy and compliance
Maintain digital logs and smart sheets of program activities
Meet weekly deadlines
Perform other duties and responsibilities as assigned
Knowledge, Skills, and Abilities:
Knowledge of:
Basic concepts, principles, and practices of data entry
Skill in:
Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
Ability to:
Read and comprehend information
Quickly and accurately enter information into database software
Organize and prioritize multiple tasks and meet deadlines
Work independently as well as collaboratively within a team environment
Educational/Previous Experience Requirements:
Minimum Degree Required:
High school diploma or GED equivalent
~and~
At least 6 months previous admin/clerical experience or 1 year preferred or any equivalent combination of experience, education, and/or training approved by Human Resources
Licenses/Certifications:
Licenses/Certifications Required at Date of Hire: None
Working Conditions:
Hours: Normal business hours, some additional hours may be required
Travel Required: None generally required
Working Environment: Climate controlled office
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