We are a family-owned and operated tractor and farm equipment dealership seeking a detail-oriented and dependable Warranty Clerk to join our team. As a single-store dealership competing with larger multi-location operations, we pride ourselves on delivering exceptional service and building lasting relationships with our customers.
Position Overview
The Warranty Clerk is responsible for processing and managing warranty claims with accuracy and efficiency while supporting our service and parts departments. The ideal candidate is organized, professional, and able to work well in a fast-paced dealership environment.
Responsibilities
- Prepare, submit, and track warranty claims with manufacturers
- Review repair orders to ensure warranty documentation is complete and accurate
- Communicate with service technicians, parts personnel, and manufacturers regarding claims
- Monitor claim status and follow up on outstanding submissions
- Maintain organized warranty records and files
- Process warranty credits and reconcile claim payments
- Assist with service department administrative tasks as needed
- Help ensure compliance with manufacturer warranty procedures and policies
Qualifications
- Previous dealership, warranty, administrative, or office experience preferred
- Strong organizational and attention-to-detail skills
- Good computer and data entry skills
- Ability to manage multiple tasks and deadlines
- Strong communication and customer service abilities
- Agricultural or equipment industry knowledge is a plus
- Positive attitude and willingness to work as part of a team
What We Offer
- Competitive pay based on experience
- Family-oriented work environment
- Stable, year-round employment
- Insurance
- A workplace that values integrity, teamwork, and exceptional customer service
Pay: $15.00 - $25.00 per hour
Benefits:
