JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
The Operations Manager is responsible for managing and operating assigned properties and staff as directed by clients and in accordance with JLL standards and procedures. This role requires leadership of facility operations during third shift hours (Wednesday-Saturday, 9:00 PM - 8:00 AM), ensuring seamless operations and maintenance of critical building systems while managing a team of hourly technicians.
Your day-to-day tasks will include:
Providing daily leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety systems. You will develop and maintain positive client relationships while managing conflict resolution and solution analysis. The role includes contract compliance management and quality control oversight, as well as responsibility for JLL's Engineering compliance program. You will prepare detailed budgets for the Facility Manager as requested and generate regular and ad-hoc reports. As a people manager, you will handle time approvals, create performance reviews, manage team performance, establish goal setting initiatives, and lead team OCP programs. Strong communication and administrative capabilities are essential as you problem-solve and partner with JLL resources to support your team effectively.
Minimum Requirements:
3 years of trade experience or 3 years of engineering experience
Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Experience as a people manager of hourly technicians
Strong communication and administrative skills
Ability to effectively use computers and computer programs, including Microsoft Office Suite
Skill in using the internet to navigate and use web-based applications
Ability to use handheld electronic devices (smartphones, tablets, etc.)
Knowledge of English language structure and content, including vocabulary, spelling, composition, and grammar
Physical ability to bend, sit, kneel, squat, stand, reach, and lie down as required to access equipment components for extended periods of time
Preferred Qualifications:
Advanced facility management certifications
Experience with CMMS platforms
Background in manufacturing or industrial facility operations
Location & Schedule:
On-site - Detroit, MI (DTW).
3rd shift schedule: Wednesday - Saturday, 9:00 PM - 8:00 AM.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location:
On-site -Detroit, MI
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.
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JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
