Client Services Manager AMK
Job Locations
US-MI-Grand Rapids
Primary Posting Location : City
Grand Rapids
Primary Posting Location : State/Province
MI
Primary Posting Location : Postal Code
49501
Primary Posting Location : Country
US
Requisition ID
2026-440313
Position Type
Full Time
Category
Client Services/Account Management
Minimum
USD $50,800.00/Yr.
Maximum
USD $63,500.00/Yr.
Summary
Client Services Manager - Hybrid in Grand Rapids, MI
At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Client Services Manager who can lead the creation and implementation of marketing events. In this highly visible role, the Manager for Client Services' responsibilities will focus on being the key point of integration across multiple internal functions. You will act as a liaison with the client and retailer to ensure the seamless delivery of events. Your mission is to create and deploy a culture of service excellence that exceeds client and retailer expectations.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Create, implement, execute and manage marketing events.
Project management: event program tracking, timeline development and management, pre- and post-promotional analysis, and reporting.
Management of team members and ensure the successful delivery of key SLAs and deliverables.
Build strong client and retailer relationships to ensure that deliverables are successfully achieved while creating a culture of service excellence.
Qualifications:
Bachelor's Degree or equivalent experience required
1-3 years of experience in Consumer products, brand, or agency
Experience in event execution preferred.
Strong negotiation, project management, research, analysis, and presentation skills.
Creative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneously
Excellent written and verbal communication skills; Able to build and maintain a strong client relationship
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Client Services Manager is responsible for the creation, approval, and the implementation of events. These responsibilities include project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. Manages all related financial activities while providing a high level of service to client representatives and co-workers. Assist the organization in achieving a services excellence culture.
Essential Job Duties and Responsibilities
Perform project management duties to include; event program tracking, timeline development and management, budget management, pre- and post-promotional analysis, and reporting.
Supervise team members and monitor their daily reporting and task performance.
Ability to make autonomous decisions on behalf of our company strategy.
Develop effective client and retailer relationships to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved.
May be responsible for monitoring and adjusting project budgets and billing to ensure accuracy and timeliness. Responsible for over site of timeline revisions.
Supervisory Responsibilities
Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel and Driving are essential duties and function of this job
May travel up to 25%
Minimum Qualifications
Education Level: (Required) Bachelor's Degree or equivalent experience
1-3 years of experience in Consumer products, brand, or agency
Experience in event execution preferred
Skills, Knowledge and Abilities
Possess negotiation, project management and research, analysis, and presentation skills.
RetailLink knowledge a plus
Creative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneously
Strong organization, negotiation, and problem solving skills
Ability to present... For full info follow application link.
Advantage Sales & Marketing LLC dba Advantage Solutions ("Advantage Solutions") is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, Advantage Solutions shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Should you believe you need an accommodation in connection with the application process, please contact Advantage Solutions Workplace Accommodation’s Dept. at 949-214-2525 or [email protected].
