Mortgage Manager
Company Overview
Wildfire Credit Union is more than just a local credit union - we're a team driven by purpose, passion, and people. Since 1937, we've grown from a small spark into a bright star for our members. With four branches in the Great Lakes Bay Region, two school branches, and a business office in Mt. Pleasant, we proudly serve the entire state of Michigan. As a member-owned and community-focused organization, we believe in putting people first - our members, our employees and our community. With over $1.1 billion in assets and a team of more than 200 dedicated employees, Wildfire Credit Union is built on a strong foundation of service, integrity, and community impact. We’re committed to creating a workplace where you can thrive professionally while making a difference locally. Our employees bring our mission to life by building meaningful relationships, delivering outstanding service, and supporting causes that strengthen the places we call home. We believe in the power of the human spirit - that inner fire that drives ambition and fuels dreams. If you're looking for a rewarding career where your work matters and your voice is heard, come join the Wildfire team and help us blaze a trail to a brighter future together!
Summary
We are seeking an experienced, professional leader to join our team as a Mortgage Manager. The ideal candidate will have in-depth knowledge of mortgage loan products and guidelines for both originating and servicing mortgage loans. Understanding of government regulations and legal requirements involving mortgage lending and related functions is required. In addition, the person in this role is required to have strong leadership and supervisory skills, strong communication abilities, excellent organization and project management skills, and a high level of professionalism and customer service orientation.
Responsibilities
- Plans, organizes, and directs the activities of the Mortgage Department.
- Oversees the extension of credit for home loans and related underwriting, processing, closing, renewing, shipping, funding, and secondary market functions.
- Assist Mortgage Product Administration and Quality Control Manager to ensure that such lending operations are in accordance with established policies, procedures, and legal requirements, and result in maximum volume, appropriate profit, and minimum delinquency ratios.
- Coordinates and oversees loan and promotional activities and ensures that all subordinate areas of responsibility support Credit Union objectives and goals.
- Trains, directs, and appraises assigned personnel.
- Ensures that services are delivered professionally and efficiently, and that member problems are resolved promptly.
Qualifications
Education/Certification:
- Bachelor’s degree in a business or related field or an equivalent combination of formal training and experience.
Required Knowledge:
- In-depth knowledge of mortgage loan products and guidelines for both originating and servicing mortgage loans.
- Understanding of government regulations and legal requirements involving mortgage lending and related functions.
Experience required:
- Minimum of 5 to 8 years of progressive experience in mortgage lending.
- At least 3 years in an administrative or supervisory role.
- At least 3 years of mortgage sales management experience.
- Experience handling problem loans and loan workouts is ideal.
Join us at Wildfire Credit Union where your enthusiasm fuels our mission! Bring your passion for helping others, sharpen your communication talents, and grow within a community-focused organization that values your contributions every step of the way.
