Description
Our client is seeking an experienced Systems Administrator / Systems Engineer to join their team supporting clients throughout the Metro Detroit area. This is a hands-on technical role responsible for maintaining, troubleshooting, and improving Windows-based infrastructure, virtualization platforms, networking environments, and end-user systems.
The ideal candidate is passionate about technology, enjoys solving complex technical problems, and is comfortable working both remotely and on-site with clients. Successful candidates will have strong experience with Windows Server administration, virtualization, networking, backups, and infrastructure migrations.
Key Responsibilities
Infrastructure & Systems Administration
Install, configure, maintain, and support Windows server environments.
Administer Active Directory, DNS, DHCP, Group Policy, file servers, IIS, and Microsoft Exchange.
Manage virtualization platforms including VMware and Hyper-V.
Perform server maintenance, upgrades, patching, and health monitoring.
Support storage solutions including SAN environments.
Desktop & End-User Support
Provide advanced desktop support for Windows 10 and Windows 11 environments.
Troubleshoot hardware, software, printer, and peripheral issues.
Install, configure, and support desktops, laptops, and mobile devices.
Perform hardware integration, upgrades, and replacements.
Network Administration
Support and troubleshoot LAN/WAN infrastructure.
Configure and maintain TCP/IP networking, routing, subnetting, DNS, and DHCP.
Assist with switches, firewalls, wireless networking, and VoIP phone systems.
Recommend infrastructure improvements and best practices to clients.
Backup, Disaster Recovery & Security
Configure and maintain backup solutions including Veeam, Datto, Barracuda, and other enterprise backup platforms.
Support disaster recovery planning and recovery efforts.
Assist with infrastructure security and system hardening.
Support clients with compliance initiatives, including CMMC (preferred).
Client Support
Provide remote and on-site technical support to clients throughout the Metro Detroit area.
Diagnose and resolve infrastructure, server, desktop, and networking issues.
Communicate technical concepts clearly to non-technical users.
Document all work performed accurately and thoroughly.
Projects
Participate in server replacements, system upgrades, and infrastructure refreshes.
Assist with migrations from legacy systems to modern environments.
Recommend technology improvements that enhance reliability, security, and performance.
Requirements
Required Qualifications
3+ years of hands-on experience administering Windows-based IT infrastructure.
Strong experience with:
Windows Server (2008 R2, 2012, 2016 or newer)
Active Directory, DNS, DHCP, Group Policy
VMware and/or Hyper-V
Microsoft Exchange
Backup technologies including Veeam, Datto, Barracuda, StorageCraft, or similar
TCP/IP networking, routing, and subnetting
Windows desktop operating systems (Windows 10/11)
Experience performing server installations, upgrades, and migrations.
Strong troubleshooting and analytical skills.
Excellent verbal and written communication skills.
Ability to explain technical concepts to users of varying technical backgrounds.
Highly organized with strong attention to detail.
Ability to work independently while contributing to a collaborative team environment.
Ability to lift up to 40 pounds.
Reliable transportation for local client travel.
Preferred Qualifications
Associate's or Bachelor's degree in Information Technology or a related field, or equivalent hands-on experience.
Industry certifications such as A+, Network+, Microsoft, VMware, Cisco CCNA, or similar.
Experience with Linux administration.
Experience supporting SAN environments.
Experience with VoIP platforms.
Familiarity with CMMC compliance requirements.
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