Job Title: Window Installer / Service Technician
Job Description
The Window Installer / Service Technician performs on-site diagnostics, repairs, and adjustments to windows, doors, and related products. This role focuses on troubleshooting issues, completing high-quality installations and service work, and ensuring customer satisfaction through clear communication and professional, customer-facing interactions. You will use carpentry skills, hand and power tools, and mobile technology to document work, complete service orders, and support residential and new construction projects.
Responsibilities
Perform on-site diagnostics, repairs, and adjustments to windows, doors, and related products in residential and new construction settings.
Install and set various types of windows and doors, ensuring proper fit, function, and finish carpentry quality.
Use a tape measure to take accurate measurements and calculate dimensions in feet and inches for installation and repair work.
Operate hand and power tools, such as nail guns, staple guns, hammers, utility knives, circular saws, levels, and squares, in a safe and efficient manner.
Troubleshoot product and installation issues, identify root causes, and implement effective repair solutions.
Communicate clearly and professionally with customers on-site, explaining work to be performed and answering questions to ensure customer satisfaction.
Visualize concepts and product solutions and explain them in simple, understandable terms to customers and coworkers.
Use an iPad or similar technology to complete work orders, document service visits, and record notes accurately.
Read and understand written and oral instructions and apply intermediate analytical ability to compare information and make decisions.
Complete basic paper forms and documentation related to service calls, installations, and repairs.
Maintain a clean driving record and operate a company vehicle safely to travel to customer locations, sometimes up to one to two hours away.
Handle customer concerns effectively and efficiently, resolving issues in a professional and courteous manner.
Manage a busy daily schedule, typically completing multiple service calls or installations per day while maintaining quality standards.
Work independently the majority of the time, organizing tools, materials, and workflow to meet daily objectives.
Dress appropriately for working both indoors and outdoors and adapt to varying weather conditions.
Follow all safety guidelines and procedures while working with tools, equipment, and on job sites.
Essential Skills
Some hands-on experience with window installation, including setting and installing windows and doors.
Ability to read and use a tape measure accurately.
Customer-facing experience with strong customer service skills and professional verbal communication.
Comfort using technology such as an iPad to complete work orders and take notes for each visit.
Ability to calculate measurements in feet and inches, and temperature in degrees Fahrenheit and dew point using a calculator or by hand.
Proficiency operating common hand and power tools, including nail gun, staple gun, hammer, single-blade utility knife, circular saw, level, and square.
Ability to read and understand written and oral instructions and make comparisons using intermediate analytical skills.
Capability to visualize concepts and products and explain them clearly to customers or coworkers.
Ability to complete basic paper forms accurately.
Valid driver's license with a clean driving record.
Ability to work independently and manage a busy schedule with multiple service visits per day.
Additional Skills & Qualifications
Experience in carpentry, finish carpentry, construction, or glazing is beneficial.
Experience with doors, windows, and related building products.
Comfort working with both hand tools and power tools in a variety of job site conditions.
Strong attention to detail and commitment to high-quality workmanship.
Reliability and flexibility to accommodate varying daily schedules within the day shift.
Professional demeanor when working in occupied homes and on construction sites.
Why Work Here?
You will enjoy the stability of a consistent day-shift schedule with little to no weekend work, allowing for strong work-life balance. A company vehicle is provided for travel to job sites, reducing personal commuting costs and simplifying your workday. The role offers autonomy, with most work performed independently, while still providing variety through different locations and types of projects. You will stay engaged and busy with multiple service calls each day, gaining hands-on experience and building your skills in a supportive, professional environment.
Work Environment
This is a day-shift role, typically starting around 7:00 a.m. and running up to approximately 6:00 p.m., with flexibility required based on daily workload. The schedule is Monday through Friday with little to no Saturday work, and there is no emergency on-call requirement. Each day begins by picking up tools and equipment at the shop before heading out on the road. You can expect to complete several service visits or installations per day, staying consistently busy. Travel to job sites may range from local visits to trips up to one to two hours away, primarily within Western Michigan, with occasional work in areas such as Lansing and parts of Northern Michigan. Work takes place on houses and new construction sites, focusing on repairs and installations. The role is predominantly independent, with about 99% of work performed solo. You will work roughly half the time indoors and half outdoors, so you should dress appropriately for changing weather conditions and job site environments, using hand and power tools in a typical construction and residential service setting.
Job Type & Location
This is a Contract to Hire position based out of Grand Rapids, MI.
Pay and Benefits
The pay range for this position is $25.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Grand Rapids,MI.
Application Deadline
This position is anticipated to close on Jul 16, 2026.
About Aerotek
Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any charac
