This position follows our hybrid-friendly schedule, so you get the best of both worlds - flexibility and collaboration. In office days will be 2-3 per week averaging 10-12 days per month in our St Petersburg, FL Corporate Office.
Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.
Responsibilities
Workload Automation & Scheduling
Administer and support enterprise scheduling platforms (e.g., Control-M, Airflow)
Monitor and manage batch processing environments, ensuring successful execution of critical business workflows
Manage job scheduling, dependencies, calendars, and event-driven workflows across distributed systems
Troubleshoot job failures, abends, and workflow disruptions, ensuring timely resolution and escalation
Managed File Transfer (MFT) & Data Integration
Support enterprise MFT platforms (e.g., Sterling, Connect:Direct, SFTP)
Monitor and troubleshoot file transfers, data feeds, and integration workflows across internal and external partners
Ensure data delivery timeliness, integrity, and security
Coordinate onboarding of new file transfer partners and workflows
Monitoring, Incident Response & Problem Management:
Monitor scheduling systems, logs, and alerts to maintain SLA compliance and operational stability
Perform root cause analysis for job failures, data issues, and system disruptions
Identify recurring issues and drive permanent resolution and process improvements
Partner with application and infrastructure teams during incident resolution
Automation & Operational Efficiency:
Develop and maintain automation scripts and utilities to improve operational efficiency
Identify and implement opportunities to reduce manual intervention in batch operations
Enhance monitoring, alerting, and self-healing capabilities within scheduling environments
The role requires a proactive approach to system monitoring and continuous improvement.
This position plays a critical role in maintaining the reliability and efficiency of enterprise-wide batch processing operations, ensuring that business-critical processes execute on schedule and meet established service level agreements.
Security, Compliance & Controls:
Ensure scheduling and MFT environments adhere to enterprise security, audit, and compliance requirements
Maintain access controls, audit trails, and secure configurations
Support SOX and audit activities, including evidence collection and documentation
Documentation & Knowledge Management:
Create and maintain runbooks, job documentation, and operational procedures
Maintain accurate system configurations and workflow documentation
Contribute to knowledge sharing and operational best practices
Collaboration & Leadership:
Serve as liaison between application teams, infrastructure, vendors, and business stakeholders
Participate in project initiatives involving onboarding, migrations, and platform enhancements
Provide guidance and support to junior team members and peers
Perform other duties and responsibilities as assigned.
Required Experience and Skills:
Experience supporting enterprise scheduling platforms (Control-M, Airflow, or equivalent)
Experience managing batch processing and job orchestration environments
Experience supporting MFT platforms and secure file transfers (SFTP, Connect:Direct, etc.)
Strong troubleshooting experience in production support environments
Experience with scripting or automation tools
Familiarity with enterprise monitoring and alerting tools.
Preferred Experience and Skills:
Experience with hybrid orchestration environments (Control-M + Airflow integration patterns)
Experience with cloud-based scheduling or containerized workloads
Experience with enterprise integration platforms and APIs
Experience supporting high-volume batch environments with strict SLA requirements
Experience improving operational processes through automation and tooling
Experience leveraging AI tools for operations, analytics, or documentation use cases.
Licenses/Certifications:
Control-M, Airflow, or MFT-related certifications preferred
Relevant cloud or infrastructure certifications a plus
