Job Details

About the Role

The Professional Services Coordinator plays a vital cross-functional role supporting both the professional services delivered through the Michigan Virtual Learning Research Institute and the sales and outreach initiatives led by the Partnerships team. This individual serves as a critical bridge between departments, managing client relations, logistics, and agreement workflows for K-12 school and district contracts. Bringing strong project management, scheduling, and communication skills, the Professional Services Coordinator ensures that all outreach and professional service engagements align seamlessly with Michigan Virtual’s organizational strategy.

Are you Organized? Creative? Collaborative? ??

If your superpowers include:

• ?? Managing multiple projects without breaking a sweat
• ?? Cultivating great relationships with K-12 educators & partners
• ?? Experimenting with AI tools to work faster and smarter
• ?? Collaborating in a hybrid Lansing, MI environment

...then we encourage you to apply for the Professional Services Coordinator role at Michigan Virtual and help us to advance education through innovation.

About Michigan Virtual

Michigan Virtual is a Lansing-based nonprofit 501(c)(3) organization dedicated to advancing education through research, innovation, policy, and digital learning solutions. Our mission is to maximize learning and teaching by bringing together the best in people and technology.

Essential Functions & Responsibilities

• Engagement & Contract Management: Assists in the execution and tracking of client contracts, digital agreements, and signatures. Partners with the Finance department to request and track invoicing.
• Data & Contract Analysis: Collaborates across departments to collect, summarize, and report data from multiple organizational systems while assisting with the maintenance of professional service program contracts.
• Project & Event Coordination: Provides project management and scheduling support to MVLRI team members. Coordinates, plans, and attends conferences, trade shows, webinars, and promotional events.

• Programming Support: Maintain the events calendar for internal and external MVLRI programming and resource needs.

• Relationship Management: Cultivates and maintains positive relationships with K-12 schools, districts, intermediate school districts (ISDs), and external vendors (agencies, printers, photographers).
• Workflow Optimization & AI Integration: Leverages AI tools appropriately to enhance efficiency and creativity in daily workflows, exercising professional judgment to ensure accuracy, ethics, and data privacy.
• Other duties as assigned.