Position Summary
The Director, Connected Solutions & Telematics is responsible for leading the strategy, execution, and growth of Cox Fleet's telematics and connected vehicle solutions portfolio. This role drives integration of telematics capabilities into Cox Fleet operations, enhances client value through data-driven services, and builds strong partnerships with external telematics providers to scale the business.
This leader plays a critical role in advancing Cox Fleet's vision of connecting vehicles, services, and data into a unified client experience.
Key Responsibilities
Connected Solutions Strategy & Growth
Define and execute the strategy for telematics and connected solutions across Cox Fleet
Identify opportunities to expand telematics-enabled services that improve client outcomes, operational efficiency, and revenue growth
Partner with senior leadership to align connected solutions with broader marketplace, client delivery, and operational strategies
Telematics Partnerships & Ecosystem Management
Build and maintain strong, strategic relationships with telematics providers and technology partners
Negotiate and manage partnerships to ensure service quality, innovation, and scalability
Evaluate new providers and technologies to expand capabilities and maintain competitive advantage
Collaborate with internal marketplace and network teams to ensure seamless provider integration and performance alignment
Operational Integration & Service Delivery
Integrate telematics data and solutions into Cox Fleet operational workflows (e.g., dispatch, event management, service delivery)
Ensure connected solutions are embedded into client onboarding, service delivery, and performance management models
Partner with operations teams to optimize processes using real-time vehicle and service data
Client Value & Experience
Develop and deliver client-facing telematics offerings, including reporting, insights, and value-added services
Partner with client teams to position connected solutions as a differentiator in the Cox Fleet value proposition
Support top-tier client programs and event management with enhanced visibility into vehicle and service performance
Data, Analytics & Insights
Leverage telematics and connected data to drive actionable insights for clients and internal teams
Partner with data and BI teams to develop reporting, dashboards, and predictive analytics capabilities
Use data to improve service provider performance, fleet utilization, and overall operational efficiency
Performance Management
Establish KPIs for telematics adoption, partner performance, and connected solution outcomes
Monitor and drive improvements in service delivery, uptime, response times, and cost efficiency
Ensure alignment between telematics capabilities and service-level expectations
Team Leadership & Development
Lead and develop a team responsible for connected solutions, telematics integration, and partner management
Build capabilities in data-driven operations, vendor management, and emerging technology adoption
Foster a culture of innovation, accountability, and continuous improvement
Change Management & Transformation
Lead the adoption of telematics solutions across Cox Fleet as part of broader organizational integration efforts
Drive change management initiatives to embed connected solutions into day-to-day operations
Act as a key leader in scaling Cox Fleet's digital and connected ecosystem
Qualifications
Bachelor's degree in Business, Technology, Operations or related field and 10 years' experience in operations, telematics, fleet management, or connected vehicle solutions. The right candidate could also have a different combination, such as a master's degree and 8 years' experience; a Ph.D. and 5 years' experience; or 14 years' experience in lieu of degree
5+ years experience in a leadership role
Proven experience managing external technology/vendor partnerships
Strong understanding of telematics data, connected vehicle ecosystems, and fleet operations
Experience leading cross-functional initiatives involving technology, operations, and client delivery
Demonstrated ability to scale emerging business lines or products
Key Competencies
Strategic thinking and business scaling
Partner and vendor relationship management
Data-driven decision-making and analytics fluency
Operational integration and execution
Client-centric mindset and commercial acumen
Change leadership and organizational influence
USD 122,600.00 - 204,400.00 per year
Compensation:
Compensation includes a base salary in the range of $122,600.00 - $204,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently... For full info follow application link.
Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
