Description
We are looking for a Customer Service Representative to join a collaborative team in Michigan. This contract opportunity with potential for a permanent role is ideal for someone who enjoys balancing customer support, administrative coordination, and warehouse-related order activities in a small, relaxed workplace. The right candidate will be comfortable shifting between priorities, maintaining accuracy in daily tasks, and learning new systems such as QuickBooks, Salesforce, and Google Drive.
Responsibilities:
Respond to inbound customer inquiries via phone and email, providing accurate and timely assistance.
Prepare pricing quotes and accurately manage billing information.
Coordinate the picking and shipping of products from the warehouse, ensuring all items meet quality standards.
Maintain and update records using tools such as QuickBooks, Salesforce, and Google Drive.
Schedule appointments and manage calendars to support team efficiency.
Collaborate with other departments to resolve customer issues and improve processes.
Handle multiple tasks simultaneously while maintaining attention to detail and prioritizing effectively.
Foster a positive and respectful relationship with customers and team members alike
Requirements TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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