Job Description
OCI Supplier Management Services provides co-location supplier program management and post-execution contract administration across Oracle Cloud Infrastructure's global data center footprint. The team supports a large, complex portfolio of supplier and landlord agreements and partners across the business to keep obligations, risks, and decisions visible and actionable.
SMS serves as a primary point of contact between suppliers and Oracle after agreement execution. The team helps protect Oracle's interests, maximize Oracle's operational performance, reduce Oracle's risk, and prevent misunderstandings, breaches, and litigation through disciplined monitoring, risk management, dispute resolution, supplier governance, and contract administration.
In this role, you will lead teams responsible for supplier lifecycle management, contract administration, compliance, risk management, dispute resolution, renewal strategy, decision support, lease portfolio execution, and cross-functional operating cadence. Your teams will ensure key supplier, landlord, lease, co-location, and energy agreement obligations are understood, tracked, acted upon, and escalated appropriately.
The Renewals Program is focused on the OCI data center lease portfolio and manages the program of driving decisions and execution in a strategic and timely way to minimize risk to the portfolio and allow OCI to optimize costs. The team partners closely with Capacity Planning, Data Center Operations, Finance, Legal, Procurement, Site Acquisition, Energy, and senior leadership to evaluate renewal options, support business cases, coordinate approvals, enable negotiations, and move decisions through execution.
You are the operational leader here. You will help define and scale the operating model for supplier management, contract administration, and renewals execution by creating clear ownership, reliable controls, repeatable processes, strong documentation, actionable reporting, and disciplined cross-functional coordination. This role requires strategic vision and tactical execution: identifying gaps, communicating ideas, solutions, concerns, and mitigation plans, using data to support recommendations, and keeping calm while removing blockers in a fast-paced environment.
Responsibilities
Key Responsibilities
Team and Operating Model Leadership: Lead and develop teams across Supplier Management Services and the Data Center Lease Renewals Program, creating clarity around roles, ownership, priorities, quality standards, delivery expectations, and escalation paths.
Supplier Program Lifecycle Management: Oversee co-location supplier lifecycle operations from onboarding and orientation through steady-state operations, supplier improvement, transition, and exit stages, ensuring suppliers operate under OCI protocols, expectations, and contractual commitments.
Post-Execution Contract Administration: Lead monitoring, risk management, and dispute resolution for active supplier, landlord, co-location, and lease agreements, with a focus on protecting Oracle's interests and reducing contractual and operational exposure.
Contract Compliance and Obligation Management: Establish and maintain controls for critical agreement terms, including notices, deliverables, milestones, reporting obligations, service commitments, landlord requirements, payment obligations, termination rights, escalation triggers, service credits, invoice disputes, connection notices, lease administration, and accounting reporting.
Data Center Lease Renewals Program: Drive the program responsible for OCI data center lease renewals from pipeline identification through option analysis, business review, approval coordination, negotiation support, signature, implementation handoff, and records management.
Portfolio Risk and Cost Optimization: Partner with Capacity Planning, Data Center Operations, Finance, and senior leadership to evaluate lease renewal decisions, capacity dependencies, exit or extension strategies, financial impact, timing risk, and commercial options that minimize portfolio risk and support cost optimization.
Contract Analysis and Decision Support: Ensure the team produces clear, accurate contract summaries, obligation trackers, renewal options, risk assessments, commercial comparisons, approval materials, executive-ready write-ups, and practical recommendations to support timely decisions.
Supplier and Stakeholder Governance: Lead supplier relationship management routines, regular cadence supplier meetings, business review facilitation, supplier performance reporting, escalation management, program communications, and supplier change management.
Cross-Functional Partnership: Partner across capacity planning, data center operations, infrastructure delivery, procurement, supplier data management, portfolio management, engineering, accounting, finance, compliance, legal, security, energy and sustainability, and leadership teams.
Operational Metrics and Reporting: Define and track key measures such as renewal pipeline health, on-time renewal completion, obligation compliance, escalation aging, contract analysis cycle time, deal closure status, implementation risk, supplier performance, stakeholder responsiveness, risk reduction, and documentation completeness.
Process Discipline, Documentation, and Automation: Create and improve playbooks, standard operating procedures, renewal workflows, contract checklists, intake processes, approval templates, escalation paths, dashboards, reporting routines, and automation that enable the function to scale with OCI's growth.
Risk Management and Escalation: Identify contractual, operational, financial, supplier, landlord, and timeline risks early; escalate potential default, missed-notice, delayed-renewal, dispute, performance, or commercial exposure items with clear options and recommended actions.
The ideal candidate...
Contract Operations Expertise: Has strong experience managing contract administration, supplier management, lease administration, renewal operations, commercial deal support, infrastructure-related business operations, or legal operations.
People Leadership: Coaches and develops team members while creating clear expectations for ownership, responsiveness, accuracy, judgment, execution quality, and stakeholder communication.
Strong Business Judgment: Understands the operational and financial importance of contract compliance, renewal timing, supplier obligations, landlord obligations, default risk, cost optimization, and disciplined escalation.
Program Management Discipline: Can manage multiple concurrent contract workstreams, renewal deadlines, stakeholder dependencies, supplier issues, approval paths, and closing milestones without losing visibility or control.
Commercial and Analytical Orientation: Can interpret complex agreement terms, identify business implications, structure contract summaries, compare renewal options, support business cases, and make practical recommendations.
Risk and Controls Mindset: Knows how to build processes that reduce missed obligations, missed notices, renewal delays, documentation gaps, preventable contractual exposure, supplier performance risk, and portfolio decision risk.
Builder Mindset: Thrives in a scaling environment and can strengthen the operating model through better intake, tracking, reporting, documentation, governance, automation, and team accountability.
Collaborative Influence: Works effectively across Capacity Planning, Data Center Operations, Finance, Legal, Procurement, Site Acquisition, Energy, Engineering, and senior stakeholders to resolve issues and move decisions forward.
Communication: Possesses excellent written and verbal communication skills, including the ability to summarize complex contract issues, renewal decisions, risks, options, and recommendations f
