Provide counseling and advice to students and parents about financial services, financial aid, financial literacy, student account and billing, payment plans and student employment. Process financial aid applications, including budgeting, packaging of awards, revising award, verification, and resolving conflicting information. Deliver exceptional customer service through various communication systems. Conduct workshops, seminars, presentations, etc. about financial assistance programs. Demonstrate integrity and ethical behavior in working with confidential information and maintain a high level of confidentiality.
