Job Details

Job Details

Automation Support Technician

Job Code Number

390458656

Job Description

Position Available: Automation Support Technician

Schedule: Full Time, Monday through Friday, must have 1st and 2nd shift availability.

Wage: Starting at $25.00/hour

Location: Based out of our Corporate Office in Flint, MI, but will be traveling to various locations throughout the United States.

Job Summary:

We are seeking a skilled and dedicated Automation Support Technician to join our team. This role involves servicing, implementing, and troubleshooting our advanced autonomous robotic floor scrubbers and vacuums. The ideal candidate will have a strong technical background and a passion for innovative cleaning technologies.

Key Responsibilities:

Installation and Implementation:
- Set up and configure robotic floor scrubbers and vacuums at various client locations.
- Customize cleaning plans and path planning modes to meet specific facility requirements.
Maintenance and Troubleshooting:
- Perform routine maintenance and repairs on robotic floor scrubbers and vacuums.
- Diagnose and resolve technical issues, ensuring minimal downtime.
- Utilize remote access tools and mobile apps for monitoring and troubleshooting.
Customer Support:
- Provide training and support to clients on the operation and maintenance of the robotic floor scrubbers and vacuums.
- Address customer inquiries and concerns promptly and professionally.
Technical Documentation:
- Maintain detailed records of service activities, including maintenance logs and troubleshooting guides.
- Update technical documentation as needed.
Innovation and Improvement:
- Stay updated on the latest advancements in robotic cleaning technology and products.

Qualifications:

Education:
- Associate degree preferred.
Experience:
- Proven experience in servicing and maintaining robotic or automated equipment.
- Familiarity with AI-powered systems and autonomous navigation technologies.
Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple tasks.
- Proficiency with remote monitoring and control software.
Physical Requirements:
- Ability to lift and move equipment weighing up to 50 lbs.
- Willingness to travel to client sites as needed.

Organization Profile

Employer Name:

DM Burr Group

Address:

4252 Holiday Drive

Address Line 2:

City:

Flint

State/Province/Region:

Michigan

Zip/Postal Code:

48507

Description:

taking care of our customers, while they take care of their business.

Job Summary

Organization

DM Burr Group

Location

Flint, Michigan 48507

Job Code Number

390458656

Positions Available

Expiration Date

7/24/2026

O*NET Code

15-1232.00

O*NET Occupation

Education Level

Associates Degree

Job Characteristics

Full-time

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Job Details

Automation Support Technician

Organization Profile

Job Summary

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