Job Details

Order Processing Coordinator

Onsted, MI   LOCAL APPLICANTS ONLY  Full-time 32 hrs/wk - M-F – Eligible for benefits after three months

NO PHONE CALLS - Qualified applicants email letter & resume to: [email protected]

We are looking for an Order Processing Coordinator, where your attention to detail and organizational skills will drive efficiency and accuracy.  In this role, you will process orders from receipt through pick up and invoicing.  We are seeking a detail-oriented and proactive team member who will maintain strong relationships with customers and vendors.

Qualifications

• Associate’s degree in related field of study with at least 3-5 years’ experience in order processing, customer service, or related role; or extensive equivalent combination of education and experience.
• Microsoft Office (Outlook, Excel, Word).
• Strong communication, organization, and multitasking abilities.
• Experience working in the manufacturing industry desired.
• Attributes: initiative, integrity, dependability, flexibility & critical thinking.

Job Duties and Essential Functions

• Process customer orders from receipt, to pick up and invoicing.
• Verify order details: description, terms, pricing, quantities, shipping instructions for accuracy.
• Confirm customer purchase orders and prepare order acknowledgements.
• Establish job due dates and prepare vendor purchase orders.
• Create job files, maintain filing system and track completion dates.
• Communicate with vendors and customers via email and phone calls.
• Maintain accurate and current information on database and spreadsheets.
• Communicate proactively with customers on order status, and shipping delays.
• Coordinate with vendors to track order status for timely completion and pick-up arrangements.
• Prepare packing slips, shipping labels, and documents required for domestic and foreign customers.
• Maintain accurate records on customers and vendors.
• Ability to manage multiple priorities efficiently while maintaining attention to detail.
• Maintain office supplies, equipment and organization.
• Perform other duties that may be required based on business needs.
• This is an in-office support staff position.
• No supervisory responsibilities.
• Required Skills
• Excellent verbal and written communication skills.
• Proficient in MS Office (Outlook, Excel and Word).
• Ability to create Excel spreadsheets (format, sort, filter).
• Strong attention to detail.
• Ability to work under time pressure for task completion.
• Ability to prioritize work activities to achieve desired goals.
• Ability to work independently and as part of a team.