Job Summary:
The Senior AI Product Owner at BDO will serve as the subject matter expert and primary advocate for AI products within the firm. This role involves managing the product lifecycle for existing AI products, from user research and data analysis to feature release and performance monitoring, ensuring alignment with business objectives and customer needs. The AI Product Owner will drive the adoption and growth of AI products, fostering innovation and maintaining a robust feedback loop to continuously enhance product offerings and solutions. Key responsibilities include prioritizing the product backlog, defining success metrics, and collaborating with teams to promote the usage of AI products across the organization.
Job Duties:
Acts as a subject matter expert for AI products at BDO, capable of demonstrating capabilities to users and groups across the firm
Conducts workshops to gather product feedback from various groups across the firm, ensuring alignment with customer needs and firm strategy
Acts as an advocate and evangelist for AI products within the firm, collaborating with teams to promote their value and encouraging widespread adoption
Establishes and maintains a robust feedback loop with users to continuously gather insights and drive product improvements.
Defines and monitors key performance indicators (KPI's) and success metrics for AI products.
Conducts user research, data analysis, and collects customer feedback to inform product decisions and iterations
Conducts market research to identify trends and opportunities for AI product enhancements
Monitors the performance and usage of AI products, identifying areas for improvement and driving initiatives to enhance user adoption
Oversees the creation of product roadmaps for AI products and plan feature releases based on business need
Ensures compliance with technical and ethical standards in AI product development
Writes user stories and prioritize the product backlog, ensuring the team delivers the most impactful AI features while maintaining technical and ethical integrity
Engages in team planning, commit to sprints based on average velocity, and integrate testing frequently to address problems early
Oversees the timely release of new features, including writing release notes and ensuring the release team is aligned and prepared as needed
Fosters a culture of innovation and experimentation within the product team, encouraging the exploration of new ideas and technologies to enhance the AI product
Maintains comprehensive documentation of product features, updates, and user feedback, and provide regular reports to senior management on product performance and adoption metrics
Creates and prioritizes work for the AI Engineering team, ensuring a steady flow of tasks
Helps to cultivate a product mindset among the group
Other duties as required
Qualifications, Knowledge, Skills, and Abilities:
Education:
High School Diploma or equivalent, required
Bachelor's degree, preferred; focus in business administration, accounting, computer or information science, or equivalent work experience, preferred
Experience:
Eight (8) or more years of experience as a Product Owner or Business Analyst in an Agile Environment, required
Broad business experience within a professional services environment, preferred
Experience managing Artificial Intelligence tools, preferred
License(s)/Certification(s):
Certified Scrum Product Owner Certification, preferred
Software:
Experience in the following, preferred:
ChatGPT, Microsoft 365 Copilot, or other AI tools
Microsoft Teams, Word, Excel, Outlook, PowerPoint, OneNote, OneDrive, PowerBI, Visio
Azure DevOps or Jira
Wireframing software tools
Other Knowledge, Skills & Abilities:
A strong understanding of AI and machine learning concepts, technologies, and trends
Knowledge of software development processes and agile methodologies
Proficiency in defining and monitoring key performance indicators (KPIs) and success metrics
Strong problem-solving skills with the ability to think critically and make data-driven decisions
Ability to deliver innovative solutions
A passion for quality software crafted with customer-centric problem-solving skills and design thinking
Understanding of ethical implications and considerations in AI development and deployment
Ability to create and lead high-performing cross-functional teams, with team members not directly under his/her/their supervision
Strong organizational skills with the ability to manage multiple priorities and projects simultaneously
Recognized as a powerful and effective communicator
Strong presentation skills for demonstrating product capabilities and conducting workshops
Known for high-performance listening and reading comprehension skills, as well as excellent verbal and written communication skills
Ability to explain technologies to business leaders, and business concepts to technologists
Ability to handle conflict-resolution; with an ability to approach a problem from various viewpoints, and achieve consensus
Ability to learn from experience and apply that learning to perform successfully in new situations
Resiliency in ambiguous situations
Comfort with the concepts of transparency, inspection, and adaptation
Focused on relentless improvement
Adept at balancing team and individual responsibilities
Possesses business acumen and interpersonal skills to influence and affect business, culture, and technology changes in a dynamic and complex operating environment
Able to achieve common goals while working ethically and with integrity
Ability to work beyond standard business hours and travel, as needed
Individual salaries that are offered to a... For full info follow application link.
All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability, protected veteran status, or any other classification protected by law.
