ASSISTANT DIRECTOR / CMU CARES
Position Number: S-3899
Position Summary:
The Assistant Director is responsible for overseeing the daily operations of case management support for students living in university housing who come to the attention of CMU CARES and may be experiencing challenges in areas such as personal well-being, safety concerns, basic needs and academics through a variety of interventions, referrals, and follow-up services. This includes supervision of Care Advocate staff providing case management support for on-campus students, collaborating with Residence Life staff on response path process and training support, and maintaining a case management caseload. The Assistant Director works closely with campus partners and represents CMU CARES in support of or backup to the Director.
Required Qualifications:
Master’s degree in higher education, counseling, social work, public health, or a related field.
One year of experience working in case management environment with demonstrated knowledge of systems; experience managing response to crisis situations; and experience working as part of a collaborative support team.
Ability to work with and assist others in navigating through complex systems.
Comfort with consultation model, crisis intervention, safety assessments, and triage
High degree of personal and professional integrity, a strong sense of ethics, and respect for privacy and confidentiality.
Record of establishing effective working relationships with administrators, faculty, staff, students, parents, and external constituents.
Excellent interpersonal communication skills and strong human relations skills.
Strong administration skills, time-management, ability to meet deadlines and documentation requirements.
Willingness to serve on university committees aimed at prevention of mental health issues.
Duties & Responsibilities:
Oversees the daily operations of case management support for students living in university housing, supervision of Care Advocate staff providing case management support and coordinating response path process with residence life staff.
Manages referrals of distressed students from administration, faculty, staff and other members of the university community and provides feedback to referral agents.
Assists students with identifying and connecting to campus and community resources including, but not limited to, counseling and mental health, basic needs, medical care, academic supports, and daily living needs.
Provides assessment (triage) for students in crisis or needing support, including appropriate referrals to university or community mental health services.
Coordinates with appropriate campus partners regarding interdisciplinary intervention efforts to expedite the resolution of problems.
Consults and coordinates support for students with parents and supporters
Develops and facilitates training efforts for residence life staff and campus partners.
Maintains timely and accurate documentation utilizing case management software.
Other duties as assigned.
Supervision Exercised:
Supervisors are expected to support the Leadership Standards of Central Michigan University and foster a culture that inspires excellence. The Leadership Standards define how we lead and treat others on our team. As leaders, it is our responsibility to seek input from our teams to continuously improve our leadership abilities and our demonstration of the standards. Additionally, it is our responsibility to encourage and support the growth and development of those whom we lead. At CMU , we encourage employees to grow both personally and professionally, and thus advance CMU’s culture of excellence.
Employee Group: Professional & Administrative -Salary
Staff Pay Level:
Pay Range: $65,800 - 70,500
Division: University Engagement and Student Affairs
Department: Residence Life
Position Status: Regular
Position End Date:
Employment Status: Part-Time
FTE: 0.94
Position Type: Other
Weekly Work Schedule: M-F, 8:00am-5:00pm, 40 hrs/week during academic year, 30 hrs/week during summer months/weekends & evenings as needed
Location: Mount Pleasant, MI
Posting Ends:
Open Until Filled: Yes
Message to Applicants:
Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMU’s mission, vision, and leadership standards.
You must submit an on-line application in order to be considered as an applicant for this position.
Cover letters may be addressed to the Hiring Committee.
This position is a .94 FTE role, with a standard 40-hour workweek during the academic school year. During the summer months, the schedule adjusts to a 30-hour workweek with specific worktimes determined between the employee and supervisor.
This position remains open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials by June 30, 2026.
To apply, visit https://apptrkr.com/7242522
CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight.
If you wish to see “Know Your Rights ” posters, please https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.
CMU’s Title IX Coordinator can be reached at:
Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: [email protected]
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