Sewer Sales Specialist
Location: White Lake, MI
Company: Carter's Plumbing, Heating & Cooling
About Carter's Plumbing, Heating & Cooling
At Carter's Plumbing, Heating & Cooling, our mission is simple: Growing Together as a Team to Serve Every Customer with Excellence-and have fun doing it. We are committed to providing exceptional service while creating opportunities for our employees to grow, succeed, and build rewarding careers.
Position Summary
Carter's Plumbing, Heating & Cooling is seeking a Sewer Sales Specialist to join our growing team. This individual will serve as the sewer expert for homeowners, identifying sewer issues, educating customers on their options, building estimates, and closing repair and replacement projects.
The ideal candidate has experience in sewer, plumbing, drain, excavation, or in-home sales and is comfortable communicating with homeowners, reviewing sewer camera footage, and recommending solutions that meet the customer's needs.
Responsibilities
Perform sewer evaluations and inspections
Review sewer camera footage and diagnose sewer line issues
Educate homeowners on sewer repair and replacement options
Build accurate estimates and scopes of work
Present recommendations and close sewer repair and replacement opportunities
Coordinate projects with excavation and installation teams
Document findings, photos, videos, and customer recommendations
Utilize ServiceTitan and company technology to manage opportunities
Ensure a smooth customer experience from inspection through project completion
Maintain strong communication with customers and internal teams
What We're Looking For
2+ years of plumbing, drain, sewer, excavation, or in-home sales experience preferred
Experience operating sewer cameras preferred
Service plumbing experience is a plus
Excavation or underground utility experience is a plus
Experience with ServiceTitan preferred
Experience discussing financing options with homeowners
Strong communication and relationship-building skills
Ability to educate customers and explain options clearly
Comfortable asking for the sale and closing work professionally
Ability to identify root intrusion, offsets, separations, bellies, broken pipe, collapsed lines, scale buildup, backups, and restrictions
Ability to build accurate estimates and scopes of work
Valid driver's license with a clean driving record
Why You'll Love Working Here
Competitive base pay plus commission
Company vehicle
Medical, dental, and vision insurance
Paid time off and paid holidays
401(k) with company match
Ongoing training and career development
Advancement opportunities
Year-round work with a growing company
A team-first culture focused on growth, service, and excellence
Join Our Team
If you're the type of person who can spot a sewer problem, explain it to a homeowner, and confidently help them move forward with the right solution, we want to talk to you. Join Carter's Plumbing, Heating & Cooling and help homeowners protect one of the most important systems in their home while building
