Key Responsibilities
Business operations & rhythm of business
Drive the operating cadence for the GCPS partner skilling business: program reviews, FY planning cycles, half-year schedules, and demand generation plans
Prepare the GCPS Skilling Leader for executive forums with decision-ready materials, scorecards, and program narratives
Coordinate across LT and Regional Skilling Leads (Americas, Asia, EMEA) to ensure consistent program execution and reporting standards
Executive reporting & insights
Own worldwide performance reporting: registrations, attendance, trained learners, certifications, voucher utilization, survey scores, and YoY growth working closely with event PMs
Produce executive deliverables - summary decks, wrap-up communications, and cross-event insights drawing on multi-market survey data
Translate program data into concise, visual narratives that inform leadership decisions and FY planning
Budget management & financial governance
Own program budget planning across a multi-region event portfolio, including rate card analysis, localization cost modelling, and event count optimization against fixed envelopes
Build and maintain planning tools (budget planners, optimizers) to support FY planning and trade-off decisions
Prepare and manage SOW and PO documentation, including extensions and vendor contract scope
Global Amex Meeting Card management
Manage the Global Amex Meeting Card process for in-person regional workshops and AI Tour for Partners
Submit regional SOWs to the MAICPP Budget team for approval and processing
Create custom emails for Regional Skilling Leads (RSLs) to send to the MS Meeting Card Team
Track all POs end-to-end and ensure all Proof of Execution (POE) is submitted
Partner with the Sr. Director to secure approvals
Marketing Development Funds (MDF) management
Manage the end-to-end MDF process, working directly with sponsors Intel and AMD
Provide sponsor reporting on in-person events and budget utilization tied to MDF
Ensure MDF claims, documentation, and compliance requirements are met within sponsor timelines
Program management & delivery
Plan and execute partner skilling programs, including Certification Week (H1/H2 cycles), AI Tour for Partners, and private partner deliveries (e.g. Project Ready engagements with strategic accounts)
Coordinate Training Service Providers (Fast Lane, KOSS, Digital China, Koenig, Technofocus) and delivery platforms (On24, LevelUp LMS, Skilling Hub)
Manage program communications, demand generation, and partner-facing content (aka.ms/PartnerSkilling)
Stakeholder engagement & governance
Serve as the operational interface between the GCPS Skilling Leader, Regional Skilling Leads, and the MAICPP Budget and program teams
Prepare and deliver Monthly Business Review (MBR) updates and quarterly review cycles
Support annual FY planning, target cascades, and continuity planning across regions
Skills & Experience
7+ years in business management, partner enablement, or program operations within a global technology channel organization
Deep familiarity with the Microsoft partner ecosystem (MAICPP, Designations, Specializations, certification pathways) and GCPS operating models
Strong financial and operational rigor: budget modelling, SOW/PO management, compliance processes
Excellent executive communication - concise, visual, data-driven storytelling
Experience coordinating vendor teams and multilingual delivery across global markets
Additional Requirements
(1) attend calls with GCPS Skilling Lead, own recaps, assign actions, manage follow-ups
(2) have expert level PowerPoint / presentation skills
(3) excellent communication skills
(4) confidence using Copilot to build decks, conduct research as needed
