Company Description
Location: Rochester Hills, MI
Schedule: Full-time
Salary : $17.00-$20.00/hr.
Advanced Physical Therapy , a trusted provider in the Metro Detroit area for over 30 years, is seeking a professional, friendly, and organized Medical Receptionist to join our patient-focused team. If you enjoy helping people, keeping a clinic running smoothly, and being the welcoming face patients rely on, this role is for you.
Job Description
Greet patients warmly and deliver excellent customer service
Manage patient scheduling from first visit through discharge
Answer phones promptly and professionally
Perform data entry and maintain accurate electronic medical records
Verify and update patient demographic and insurance information
Collect, post, and process patient payments
Handle incoming/outgoing correspondence (emails, faxes, etc.)
Maintain a clean, organized reception area
Support clinical staff with daily administrative needs
Protect patient privacy and follow HIPAA guidelines
Qualifications
High school diploma or equivalent
1+ year of experience in a medical front office setting
Strong communication and customer service skills
Proficiency with Microsoft Word and Excel
Experience with EMR/EHR systems (preferred)
Knowledge of medical terminology and HIPAA
Excellent organization, accuracy, and multitasking ability
Positive attitude and professional appearance
Additional Information
What we offer:
Excellent benefits package including 401k, health, dental, paid time off, and more
Training and support
Employee discount plans
Employee Assistance Program (EAP)
Family-friendly work environment
Investment from a company that wants you to succeed and thrive
We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at [email protected]
