This position supports operational processes of the Deloitte U.S. Firms' Risk & Brand Protection Group. Key responsibilities include safeguarding Deloitte and client confidential information, assisting with the transfer of personal data from Deloitte laptops, and providing customer support to partners, principals, and employees of Deloitte U.S. entities who interact with the Compliance HelpDesk.
Recruiting for this role ends on 7/6/2026.
Work you'll do
As a Junior Associate, Compliance HelpDesk on the Ethics and Compliance team, you will be responsible for:
Responding to Compliance HelpDesk support requests through phone, chat, and other support tools
Guiding callers through policy requirements and mandatory procedures
Documenting and maintaining records of guidance provided through HelpDesk interactions
Collaborating with internal Risk & Regulatory stakeholders to resolve questions and issues
Providing backup support for other services managed by the Compliance HelpDesk
A successful candidate would possess these skills:
Effective written and verbal communication skills
Customer service attitude with dedication to quality and demonstrated attention to detail
Ability to understand and communicate policy and procedures consistently, knowing when to seek guidance
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
The team
Ethics and Compliance
The objective of the Ethics and Compliance team is to support Deloitte's shared values and Global Principles of Business Conduct by centrally coordinating and enhancing existing ethics and compliance practices. The program and underlying policies and procedures have been designed to prevent, detect, and address ethics and compliance issues.
Qualifications
Required:
Bachelor's degree
Minimum 1+ year of related experience, preferably customer support care within a consumer banking environment
Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.
Preferred:
Proficiency using Microsoft Office applications
Experience handling confidential or sensitive information
Background in a banking, financial services, or regulated environment
ServiceNow or other incident reporting software familiarity
Knowledge of ethics, compliance, or independence-related processes
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $42,700 to $78,600.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
