Account Administrator - $500 Sign-On Bonus!
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Location: Grand Rapids, MI
Posted: 6/16/2026
Location Name: Amphenol Borisch Technologies
Wage: Depends on Experience
The Account Administrator provides support and a ssistance to the Key Account Managers and all Sr Program Management t o ensure c ustomer s ' products are produced, s hipped and delivered as promised .
Essential Duties and Responsibilities
Become familiar with purchase order requirements and/or long-term agreements to ensure compliance with internal and customer standards, processes and procedures.
Works with cross-functional teams to ensure all customers specific technical and shipping documentation have been created, communicated, and distributed.
Prepare and maintain documentation for all incoming repair products, including associated invoice records.
Communicate daily with Key Account Manager and Program Management to ensure Amphenol Borisch Technologies has accurate and up-to-date customer information and requirements for Purchase Orders.
Maintains customer requests, internal promise dates and shipments throughout system and customer portals , escalating when there is an OTD impact to shipments .
Work with the Accounting Department regarding past due accounts and f ollow-up on invoice issues when needed.
Assist with data gathering and analysis to complete 12-month forecast projections .
Enters/updates jobs as needed
Performs risk management and escalates to Key Account Manager or Program Management appropriately .
Performs all other tasks and projects assigned by Program Management .
Requirements
HS diploma or GED
Experience in a Customer Service or Customer Support role, preferred
Strong organizational and administrative skills
Excellent attention to detail and data
Ability to multi-task and work in a fast-paced working environment
Excellent computer skills, including MS Office
Ability to work add itional hours/flexible schedule when required
About our CompanyAmphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe. ABT is focused on expanding the company's industry presence by providing customers with superior quality and service combined with advanced manufacturing capabilities. ABT is headquartered in Grand Rapids, MI and has locations in Nogales, Mexico, Mesa, AZ and London, Ontario.
Benefits We Offer: At Amphenol Borisch Technologies, we provide a wide range of benefits for our permanent full-time employees. Highlights include:
UNITED STATES
Unique full-time work schedule that includes every other Friday off
Full Medical, Dental and Prescription Drug Insurance
Flexible Spending Accounts
Generous 401(k) match
Company-paid and Voluntary Life Insurance plans
Paid Holidays and Paid Time Off Days
Reimbursement Programs (Gym, Tuition, etc.)
Paid time off to volunteer
Company-Paid Short Term Disability
CANADA
Full benefits package
Company-paid and Voluntary Life Insurance plans
Paid Holidays and Paid Time Off Days
Reimbursement Programs (Gym, Tuition, etc.)
Pension plan
Paid parental leave
Amphenol Borisch Technologies is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
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