Job Details

Job Details
About The Townsend Hotel

Hostperson

Job Code Number

388586889

Job Description

PRIMARY RESPONSIBILITES:

Comprehends full detailed menu and wine pairings in order to answer all questions regarding substitutions, omissions and food allergies and communicate this information to the guest.
Communicates all special events and promotions in restaurant to guests.
Receive all incoming telephone calls to the restaurant.
Adheres to large party policies described in Rugby Policy guide.
Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
Maintains station for neatness, cleanliness, proper setup, and backup supplies.
Document daily log detailing sales, guest interactions and any guest complaints.
Notifies management of all problems, complaints, and compliments.

Additional Requirements

QUALIFICATIONS:

Minimum of 2 years of fine dining experience preferred
High school graduate or equivalent required
Requires the ability to communicate with guests in English.
Previous experience with POS software and reservation software

WORKING CONDITIONS:

Requires full mobility for entire duration of shift
Must be able to safely grasp, lift, carry or otherwise move goods weighing up to 30lbs.
Must be able to be on feet for entirety of shift

Organization Profile

Employer Name:

The Townsend Hotel

Address:

100 Townsend Street

Address Line 2:

City:

Birmingham

State/Province/Region:

Michigan

Zip/Postal Code:

48009

Description:

Located in the heart of the walkable upscale community of Birmingham, Michigan, and just 20 miles from downtown Detroit, The Townsend Hotel is known for its exceptional service and amenities, including the award-winning upscale contemporary restaurant, Rugby Grille,Afternoon Tea, The Townsend Bakery and a variety of world-class banquet, catering, and wedding services.

Job Summary

Organization

The Townsend Hotel View Profile

Employer Website

Location

Birmingham, Michigan 48009

Job Code Number

388586889

Positions Available

Expiration Date

7/16/2026

O*NET Code

43-1011.00

O*NET Occupation

First-Line Supervisors of Office and Administrative Support Workers

Education Level

High School Diploma/Equivalency

Job Characteristics

Full-time

Pay Range

Hourly: $15 to $25

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