PEER SUPPORT SPECIALIST
Under the general supervision of the Clinic Director, the Case Manager is responsible for managing an assigned caseload of clients having behavioral health needs by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; and monitoring staff performance.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Manages an assigned caseload of clients having behavioral health needs.
- Assesses patient needs, evaluates treatment options, creates treatment plans, coordinates care and monitors client progress.
- Develops, monitors and evaluates treatment plans and progress.
- Provides core care management services by providing comprehensive care management, care coordination and referrals to community and social supports.
- Plans and coordinates care management needs regarding medical, psychiatric, substance use, crisis intervention, legal, housing, education/employment, entitlements, social and peer support services.
- Conducts screenings and assessments of high-risk needs such as substance use, psychiatric symptoms, harm to self/others, abuse/neglect, or domestic violence.
- Conducts monitoring and follow-up services.
- Facilitates rehabilitative and treatment services.
- Provides comprehensive assessment, planning, implementation and overall evaluation of individual patient needs.
- Develops, monitors, and evaluates treatment plans and progress.
- Manages discharge plans upon completion of treatment.
- Works collaboratively with patients, families, physicians and nurses to ensure high quality care.
- Maintains the client's comprehensive clinical record through detailed documentation.
- Arranges for the intervention of social services, health, or governmental agencies when needed.
- Determines the need for therapeutic, psycho-social, or psychiatric evaluations based on client progress.
- Interacts with clients to ensure they are informed about their treatment plan and answers any client’s questions and concerns.
- Writes case reports.
- Works with agencies and service providers to facilitate case coordination and information sharing.
- Coordinates the integration of social services/case management function.
- Reviews treatment goals and resources.
- Participates in the development and implementation of client care policies and protocols.
- Promotes effective and efficient utilization of clinical resources.
- Participates in regular interdisciplinary staff meetings.
- Provides face to face reviews with clients and/or relevant staff on a regular basis regarding client progress so that treatment plans can be modified, as necessary, to ensure that the treatment goals and objectives are being achieved.
- Participates in interagency planning and service coordination activities as directed to improve and enhance service continuity and effectiveness for clients.
- Monitors staff performance.
- Performs related duties as assigned.
REQUIRED EDUCATION:
A Bachelors’ Degree from a recognized college or university in the Human Services, the Social Services, Nursing, Social Work or a related field.
REQUIRED EXPERIENCE:
Two (2) years of professional clinical experience in a behavioral healthcare or mental health setting including at least one (1) year of experience performing case management in a behavioral healthcare or mental health setting.
REQUIRED LICENSE(S).
A Valid State of Michigan clinical licensure: LBSW (or higher level clinical licensure), RN.
A valid State of Michigan Driver’s License with a safe and acceptable driving record.
WORKING CONDITIONS:
Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan.
This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer