Summary This position is part of the National Archives and Records Administration, as a visitor services representative and a sales store clerk at a Presidential Library and Museum. Handles online ticketing, admissions, responds to visitor queries about the library/museum and site, shows orientation film, makes sales of merchandise at the museum sales store desk, participates in the planning for acquisition of new items and has ongoing responsibilities in one or more areas. Responsibilities As a Sales Store Clerk, you will: Maintain visitor attendance records. Respond to oral and written inquiries concerning hours of operations, admission fees, merchandise, prices, and sales store operations, visitor questions, and furnishes information about the museum's exhibits, library operations, and historic site. Deal with a variety of problems that arise day-to-day when no supervisor is available. Exercise independent judgement. Plan, create, and implement display projects in the store area with minimum supervision. Perform routine clerical duties in other areas of the library. Requirements Conditions of Employment The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume. A probationary or trial period may be required. Continued employment is contingent upon supervisory certification that continued employment will benefit the Federal Service; the certification will occur no less than 30 days before the end of the probationary/trial period. Must successfully complete a background investigation. Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Work is primarily performed while standing or sitting and requires bending, reaching, and lifting and carrying medium-weight materials Key Requirements: Please refer to "Conditions of Employment." Click "Print Preview" to review the entire announcement before applying. Must be U.S. Citizens or U.S. Nationals. Qualifications You must meet the following requirements by the closing date of this announcement. To qualify for the GS-04 grade level, You may qualify with one year of general experience. General experience for this position is defined as: One full year of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. OR Education: You may substitute education for general or specialized experience as follows: Completion of 2 academic years of post-high school study or an associate's degree. (This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.) OR Combination: You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the experience requirement, as well as the percentage of completed education compared to the education requirement must equal at least 100 percent. Education Additional Information This position is a Term appointment. A Term appointment is a non-status appointment to a position in the competitive service, made for a specified period of time. A term position does not confer eligibility for transfer to another agency. A term employee does not acquire competitive status or eligibility to be converted to a career conditional appointment, nor is the time served under a term appointment creditable toward career tenure. A term appointment carries no implied or specific commitment of consideration for, or placement into, a permanent appointment. The employment of a term employee ends automatically at the expiration of his or her term. Term employees, who were previously in a career or career-conditional status, will not automatically be able to return to their career or career-conditional position once the term is over; they may, however, reapply for the career or career-conditional position if it is available. We may select from this announcement or any other source to fill one or more vacancies. When the National Archives and Records Administration completes their selections, the remaining lists of qualified candidates may be shared with hiring managers and Human Resources specialists at additional offices, bureaus, or agencies who are hiring for similar positions. You will have an opportunity to opt-in if you would like your name, application material, and assessment results shared with additional offices, bureaus, or organizations. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements. Term not to exceed one year and one day, may be extended for a total of up to four years. This is a non-bargaining unit position. Library is open 7 days a week hours are: Monday-Saturday 9AM-5:30PM and Sunday 11:30AM-5:30PM. Part time hours are 16-32 hours per week not to exceed 64 per pay period. REASONABLE ACCOMMODATION REQUESTS: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: Requesting an accommodation
